ServiceNow Specialist, Configuration Management Database

3 days ago

Chandler AZ, United States CDW Full time

Job Title: ServiceNow Developer Onsite in Chandler, AZ 3 days per week
Full Time, 40 hours per week, W2 only

CDW is seeking an experienced ServiceNow Developer to join our team in a critical role focused on enhancing and expanding our Security Operations modules , with a strong emphasis on Vulnerability Response .

This position will be instrumental in designing, developing, and implementing complex processes and business workflows across various ServiceNow modules, serving multiple business units. You’ll work closely with global teams and business analysts to gather requirements, guide junior developers, and drive ServiceNow platform excellence.

Key Responsibilities:
Lead the development and ongoing enhancement of Security Operations , particularly Vulnerability Response modules
Collaborate with global teams and business analysts to define business requirements and translate them into functional specifications
Develop and implement new business processes and modules within ServiceNow to support organizational needs
Provide technical leadership by mentoring junior developers, reviewing code, and promoting best practices
Perform routine platform development and maintenance tasks including:
Catalog item creation
Form maintenance
Flow development
Minor administrative tasks

Required Qualifications:
ServiceNow Certified Application Developer
Minimum 5 years of hands-on ServiceNow platform development experience
Strong experience with key ServiceNow modules and capabilities, including:
SPM (Strategic Portfolio Management)
Agile Development
Discovery
Orchestration
SAM Pro (Software Asset Management Professional)
Vulnerability Response (VR) and Security Incident Response (SIR)
Performance Analytics Enterprise
Creator Pro Plus
Proven ability to develop scalable solutions and workflows across multiple business units
Excellent communication and collaboration skills
Ability to work effectively with a global development team
Availability to attend one weekly evening meeting with overseas team is highly preferred

Preferred Qualifications:
Experience implementing and supporting ITIL processes
Background in Business Process Management (BPM) or process automation
Familiarity with the Agile development methodology

Work Environment:
~ Hybrid work schedule – enjoy flexibility with both remote and on-site work options


Why Join Us?
Work on high-impact, enterprise-level projects
Collaborate with a skilled global team
Opportunities for leadership and mentoring
Flexible working environment

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