ServiceNow Developer
5 days ago
Job Title:
ServiceNow Developer / Engineer
Location:
Chandler, AZ Hybrid))
Job Type:
Full-time / Contract to Hire
About the Role:
We are seeking a ServiceNow Developer or Engineer with hands-on experience in the
Configuration Management Database (CMDB)
to join our growing ServiceNow practice. In this role, you will design, configure, and enhance CMDB-related solutions that improve data accuracy, automate discovery, and strengthen IT Service Management (ITSM), IT Operations Management (ITOM), and Asset Management capabilities.
You'll work closely with architects, business analysts, and cross-functional delivery teams to ensure ServiceNow solutions align with business objectives and best practices.
Key Responsibilities:
- Design, develop, and implement solutions within the ServiceNow platform, focusing on
CMDB, Discovery, and Service Mapping. - Integrate CMDB with ITSM, ITOM, and Asset Management modules to enhance data visibility and operational efficiency.
- Configure identification and reconciliation rules, CI classes, and relationship models.
- Develop and maintain automation scripts using JavaScript, Flow Designer, and Orchestration tools.
- Conduct data analysis, reconciliation, and CMDB audits to maintain data integrity.
- Collaborate with stakeholders to define requirements, estimate work, and deliver technical solutions.
- Troubleshoot and resolve issues related to CMDB data, integrations, and platform performance.
- Contribute to platform upgrades, patching, and ongoing process improvement initiatives.
- Follow Agile delivery methodologies and participate in sprint planning, demos, and retrospectives.
Must Have:
- 3+ years of hands-on ServiceNow development or engineering experience.
- Strong understanding of
CMDB structure, CI relationships, and Discovery patterns. - Knowledge of
Discovery, MID Server configuration, and integration protocols
(REST/SOAP, JDBC, etc.). - Proficiency with JavaScript, Glide APIs, Flow Designer, and ServiceNow platform configuration.
- Experience with one or more ServiceNow modules: ITSM, ITOM, ITAM, or SAM.
- Ability to create technical documentation and solution design specifications
Why Join Us:
- Fast-growing ServiceNow Partner environment
- Opportunity to work directly with architects and delivery leads on enterprise-level projects
- Collaborative, innovative culture with a focus on learning and professional growth
- Competitive salary, benefits, and career advancement opportunities
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