Desktop Support Specialist
1 week ago
Position: Site Support Specialist – VIP Support (Windows & Mac) location: San Jose CA(onsite) Fulltime Key Responsibilities • Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals. • Troubleshoot and resolve hardware and software issues for Windows and macOS systems. • Install, configure, and maintain operating systems and applications. • Manage user accounts, permissions, and access in Active Directory and other systems. • Support network connectivity issues (LAN/Wi-Fi). • Coordinate with remote teams for escalations and advanced troubleshooting. • Maintain inventory of IT assets and ensure compliance with company policies. • Document incidents and resolutions in ticketing systems. o Support IT projects such as system upgrades, migrations, and rollouts. Required Skills • Strong knowledge of Windows OS (Windows 10/11) and macOS. • Experience with Microsoft Office Suite and common business applications. • Familiarity with Active Directory, Group Policy, and basic networking (TCP/IP, DNS, DHCP). • Ability to diagnose and resolve hardware issues (desktops, laptops, printers). • Knowledge of remote support tools and ticketing systems. • Excellent communication and customer service skills. • Ability to work independently and manage multiple tasks. Soft Skills: • Strong communication and customer service skills. • Ability to work independently and manage multiple tasks. • Analytical thinking and problem-solving abilities. • Willingness to travel between office locations if required. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
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Desktop Support Specialist
7 days ago
San Jose, CA, United States HCLTech Full timePosition: Site Support Specialist – VIP Support (Windows & Mac) location: San Jose CA(onsite) Fulltime Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Key Responsibilities • Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals. •...
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Desktop Support Specialist
1 week ago
San Jose, CA, United States HCLTech Full timePosition: Site Support Specialist – VIP Support (Windows & Mac) location: San Jose CA(onsite) Fulltime Key Responsibilities • Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals. • Troubleshoot and resolve hardware and software issues for Windows and macOS systems. • Install, configure, and maintain...
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Desktop Support Specialist
1 week ago
San Jose, United States HCLTech Full timePosition: Site Support Specialist – VIP Support (Windows & Mac)location: San Jose CA(onsite)FulltimeKey Responsibilities• Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals.• Troubleshoot and resolve hardware and software issues for Windows and macOS systems.• Install, configure, and maintain operating...
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Desktop Support Specialist
1 week ago
San Jose, United States HCLTech Full timePosition: Site Support Specialist – VIP Support (Windows & Mac)location: San Jose CA(onsite)FulltimeKey Responsibilities• Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals.• Troubleshoot and resolve hardware and software issues for Windows and macOS systems.• Install, configure, and maintain operating...
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Desktop Support Specialist
6 days ago
San Jose, United States HCLTech Full timePosition: Site Support Specialist – VIP Support (Windows & Mac)location: San Jose CA(onsite)FulltimeKey Responsibilities• Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals.• Troubleshoot and resolve hardware and software issues for Windows and macOS systems.• Install, configure, and maintain operating...
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Desktop Support Specialist
5 days ago
San Jose, CA, United States HCLTech Full timePosition: Site Support Specialist VIP Support (Windows & Mac) location: San Jose CA(onsite) Fulltime Key Responsibilities Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals. Troubleshoot and resolve hardware and software issues for Windows and macOS systems. Install, configure, and maintain operating systems and...
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Desktop Support Specialist
2 weeks ago
San Diego, California, United States The Carrera Agency Full timeDesktop Support Specialist – Exciting OpportunityPosition OverviewStart Date:ASAPDuration:4-5 months (possible option to extend)Location:San Diego, CACompensation/Pay Rate:Starting at $32.25/hr+ (W2 + benefits), based on experience, education, and skill set.Position SummaryJoin our client's dynamic IT team as a Desktop Support Specialist and make a real...
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Desktop Support Specialist
2 weeks ago
San Diego, United States National University Full timeCompensation Range: Hourly: $22.00 - $28.34 Position Summary The Desktop Support Specialist provides technical support and troubleshooting for desktop/laptop hardware, software, and peripheral devices. Offers intermediate Information Technology (IT) end-user support, responding promptly to technical inquiries via phone, email, and a ticketing system....
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Desktop Support Specialist
2 weeks ago
San Francisco, CA, United States Insight Global Full timeProficient in end-user devices, including the latest Windows OS desktop/laptops and MS Office; familiar with computer peripheral devices such as printers, hand-held scanners, document scanners, and cameras. Ability to troubleshoot and support basic network connectivity for workstations, printers, and wireless devices. Familiar in technical terminology with...
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Desktop Support Specialist
5 days ago
San Francisco, CA, United States Insight Global Full timeProficient in end-user devices, including the latest Windows OS desktop/laptops and MS Office; familiar with computer peripheral devices such as printers, hand-held scanners, document scanners, and cameras. Ability to troubleshoot and support basic network connectivity for workstations, printers, and wireless devices. Familiar in technical terminology with...
