Senior Product Manager, Growth

1 week ago


Washington DC, United States Scribd, Inc. Full time

Senior Product Manager, Growth Join Scribd, Inc. as a Senior Product Manager on the Growth team. The role focuses on refining the subscription funnel to boost subscriber retention and reduce churn through datadriven experimentation, user journey analysis, and growth tactics. About The Company At Scribd (pronounced scribbed), our mission is to spark human curiosity. We create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our flagship product, Scribd, and complementary services such as Slideshare and Fable. We prioritize intentional inperson moments while supporting flexible work styles through our Scribd Flex benefit. All employees are expected to attend occasional inperson meetings regardless of location. You Will Lead the development and execution of product strategy and vision to increase subscription growth and improve retention rates, leveraging insights into customer behavior and market trends. Continuously optimize the subscription journey, identifying pain points and opportunities to improve the user experience and increase conversion. Leverage data and analytics to guide decisions, identify growth opportunities, and establish clear success metrics. Drive product strategy in ambiguous settings, employing product management frameworks to clarify objectives and mediate diverse viewpoints. Understand customer needs and behaviors by conducting research, data analysis, and usability testing to inform strategies to reduce friction along key steps of the customer journey. Collaborate crossfunctionally with Design, Analytics, Product Marketing, Engineering, and Customer Service teams. You Have 5+ years of experience in product management, with 23 years in a Growth role, preferably in a subscription business. Deep knowledge of growth experimentation tactics, with a strong understanding of the customer journey and a proven track record of driving subscriber growth and retention. Strong proficiency in data analytics, A/B testing, experimentation, and funnel optimization. Experience developing pricing and packaging strategies that drive revenue growth and deliver strong global pricetovalue for users. Experience working with loyalty programs. Knowledge of product management frameworks and their practical applications. Familiarity with user experience best practices, with a keen eye for intuitive design and user journeys. Experience conducting user research and usability testing. Exceptional crossfunctional collaboration skills. Compensation The pay range for this role is: San Francisco: $139,000 $216,500 Other U.S. markets: $114,500 $205,500 Canada: $145,000 $192,500 CAD In addition, the position includes competitive equity, a comprehensive benefits package, and flexible working arrangements. Working at Scribd Scribd values diversity and inclusion. Employees must have their primary residence in or near one of the following cities (U.S.), Ottawa/Toronto/Vancouver (Canada), or Mexico City (Mexico). Locations include: Atlanta, Austin, Boston, Dallas, Denver, Chicago, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, San Francisco, Seattle, Washington D.C., Ottawa, Toronto, Vancouver, and Mexico City. Benefits, Perks, and WellBeing Health, dental, and vision insurance (100% paid)12 weeks paid parental leave Shortterm/longterm disability plans 401(k) / RSP matching Onboarding stipend for home office peripherals and accessories Learning & Development allowance and programs Quarterly stipend for wellness, WiFi, etc. Mental health support & resources Free subscription to Scribd products Referral bonuses, book benefit, sabbaticals, companywide events, team engagement budgets, vacation & personal days, paid holidays, flexible sick time, volunteer day, Employee Resource Groups, AI tools access Equal Employment Opportunity Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage people of all backgrounds to apply, believing that diverse perspectives create the best ideas. Accessible Interview Process If you need reasonable adjustments during the interview process, please email accommodations@scribd.com with your request. We strive to accommodate all applicants needs. EEO Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age or any other protected characteristic. #J-18808-Ljbffr



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