Datacenter Technician

4 days ago


Columbus OH, United States Brooksource Full time

Data Center Technician Plain City, OH (Onsite) Contract to Hire We are seeking a skilled Data Center Technician to join our Client's rapidly expanding data center operations team. This role provides hands-on technical support to end users, troubleshooting hardware, software, and networking issues in a high-paced environment. Candidates must follow standard operating procedures (SOPs), prioritize tasks efficiently, and be proactive in keeping busy while resolving tickets. Requirements: Provide technical support via phone, email, and in-person Troubleshoot and resolve hardware, software, and network issues Document, track, and monitor issues to ensure timely resolution Follow SOPs and escalate as needed Maintain strong focus on priorities and workload balance Quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. Must possess technical aptitude and the ability to communicate advanced technical information with a variety of individuals of varying technical knowledge Capability to contribute to strong inter and intra-team development Strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. Ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives. Day to Day : Hardware, network, and server deployment, diagnostics, troubleshooting, repair, decommissioning, and project documentation. Install, configure, and maintain data center hardware and software Perform network installation, including Ethernet and VoIP systems Conduct equipment repair and troubleshoot issues as they arise Utilize hand tools for maintenance tasks Provide field service support for data center operations Adhere to codes and standards for data center safety Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.



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