Contact Center Specialist I
7 days ago
Description :Job Summary • The Contact Center Specialist I at CoxHealth is responsible for managing consumer interactions in a consumer focused, appropriate, and timely manner. The Contact Center Specialist I role is focused on analyzing and processing consumer requests, providing general information or direction as it relates to CoxHealth, and other duties as assigned. This role is the first point of contact for many consumers and serves a critical role in establishing a positive first impression. Job Requirements • Education ◦ Required: High school diploma or Equivalent • Experience ◦ Required: 1 year customer service experience Preferred: 2+ year customer service experience or Call Center experience • Skills ◦ Strong customer services skills that demonstrate empathy, kindness, safety, and compassion Problem solving skills to analyze and respond to consumer inquires Ability to work independently and as a member of a team Possess excellent time management skills Professional written and verbal communication skills Proficient in Microsoft Office Programs Ability to multi-task • Licensure/Certification/Registration ◦ N/AEducation: Required: High school diploma or Equivalent Experience: Required: 1 year customer service experience Preferred: 2+ year customer service experience or Call Center experience Skills: Outstanding written verbal communication skills Proficient in Microsoft Office Programs Ability to multi-task Licensure/Certification/Registration: N/A
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Contact Center Specialist I
3 weeks ago
Lake Spring, United States CoxHealth Full timeDescription :Job Summary • The Contact Center Specialist I at CoxHealth is responsible for managing consumer interactions in a consumer focused, appropriate, and timely manner. The Contact Center Specialist I role is focused on analyzing and processing consumer requests, providing general information or direction as it relates to CoxHealth, and other...
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Contact Center Specialist II
3 weeks ago
Lake Spring, United States CoxHealth Full timeDescription :The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access...
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Contact center specialist ii
1 week ago
Lake Spring, United States CoxHealth Full timeDescription : The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access...
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Contact Center Specialist III
2 weeks ago
Lake Spring, United States CoxHealth Full timeDescription :The Contact Center Specialist III is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, collecting appropriate patient information to hand off to...
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Contact Center Specialist
2 days ago
Spring, United States Yochana Full timeTitle: Genesys Contact Center Platform Support Engineer Location: Spring, TXType : Contract & Onsite Role Summary:The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform. This role involves troubleshooting, incident resolution, and collaboration with cross-functional teams to ensure...
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Contact Center Specialist
2 weeks ago
Spring, United States Yochana Full timeTitle: Genesys Contact Center Platform Support Engineer Location: Spring, TXType : Contract & Onsite Role Summary:The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform. This role involves troubleshooting, incident resolution, and collaboration with cross-functional teams to ensure...
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Contact Center Specialist
1 week ago
Spring, United States Yochana Full timeTitle: Genesys Contact Center Platform Support Engineer Location: Spring, TXType : Contract & Onsite Role Summary:The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform. This role involves troubleshooting, incident resolution, and collaboration with cross-functional teams to ensure...
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Contact Center Specialist
4 hours ago
Spring, Montgomery County, TX, United States Yochana Full timeTitle: Genesys Contact Center Platform Support Engineer Location: Spring, TX Type : Contract & Onsite Role Summary: The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform. This role involves troubleshooting, incident resolution, and collaboration with cross-functional teams to ensure...
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Contact Center Specialist
1 week ago
Spring, Montgomery County, TX, United States Yochana Full timeTitle: Genesys Contact Center Platform Support Engineer Location : Spring, TX Type : Contract & Onsite Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Role Summary: The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact...
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Registration Specialist I
3 weeks ago
Lake Spring, MO, United States L.E. Cox Medical Centers Full timeConsidering making an application for this job Check all the details in this job description, and then click on Apply. :The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the...
