Monitoring Engineer

We’re seeking a highly skilled senior systems engineer who has the business knowledge and technical expertise to implement strategies, evaluate products, and build upon an infrastructure that supports the changing needs of our customers. In this role, the systems engineer will design, develop, and integrate complex work systems for every stage of a lifecycle. The ideal candidate will be able to reliably deliver mission-critical infrastructure with an eye toward accessibility, optimization, disaster recovery, resiliency, observability and security. Partner with IT leaders and peers to influence and define strategic technology direction, target state solutions, and develop technology roadmaps in partnership with IT leadership and other business unit leads.
Assist in defining the on-premises and cloud infrastructure aligned with Michaels IT strategy and growth into the global marketplace.
Lead systems design, development, and deployment, primarily focusing on business needs.
Support the infrastructure maintenance and operations, establish and enforce technology operations standards and processes, and advocate best practices.
Collaborate to develop and implement strategic plans for data-center operations, infrastructure architecture and engineering, monitoring capabilities for devices and applications.
Participate in the architectural and operational aspects of both transformational and keep-the-lights-on projects, including planning, resource allocation, risk management, and progress tracking.
Ensure projects are delivered on time and work with leaders to determine budget.
Work closely with cross-functional teams, including business stakeholders, project managers, and engineering professionals to ensure architectural alignment with project objectives and ongoing system management.
Assist in developing plans, procedures, and activities to support business recovery when problems occur, including backup and restoration procedures, vendor agreements, spare parts, data retention and restoration planning.
Bachelor’s Degree in Computer Science, Information, or a related field, or equivalent experience.


6-7 years of experience in infrastructure architecture, design, and operation.
~3+ years of experience with infrastructure provisioning, configuration and security aspects of on-premises and cloud infrastructure.
~ Experience with DevOps and Agile methodologies
~ Experience in enterprise infrastructure support and operations and ITIL standards
~ Strong understanding of software engineering principles and practices
~ Understanding of network routing and switching
~ Understanding of storage networks, shared and block devices


S. must satisfy federal, state, and local legal requirements of the job.


As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. We are here for all Team Members and all customers to create, innovate and be better together.


Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).