Technical Supporter
7 days ago
Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors—including Science & Technology, Mission Critical, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project.
Join us to do the best work of your career as a Senior Helpdesk Analyst at our Boston, MA headquarters (Seaport District - four minutes from South Station, Hybrid schedule).
Delivering best in class support to Vanderweil internal clients.
Microsoft Intune / Endpoint Manager (Laptop imaging and deployment etc)
MS Teams Phone support
Basic & Advanced Technical Support - Serve as Tier 2 / Tier 3 escalation point for complex incidents including supporting other offices and wfh colleagues
Windows 11 OS Platform
Microsoft 365 (Exchange Online, Teams, OneDrive)
Application installs
Work with infrastructure & cybersecurity teams to solve complex issues
Open and manage support tickets with vendor support
Conference Room Audio Visual Setup and Support
~ Setup and support Conference Room AV devices (mostly Logitech RallyBar)
Security & Compliance Support
Support MFA enrollment and recovery
5+ years in Helpdesk with increasing responsibility
~ Network fundamentals - DNS, DHCP, TCP/IP, VPN
~ Endpoint Management - Intune, GPO, Windows Update
~ Autodesk Engineering is a plus
~ Some infrequent travel to other Vanderweil offices
Flexible & Hybrid Work Culture
We know that work/life balance is crucial to our employees, our flexible and hybrid work style allows team members to have the freedom to be innovative, and drive results their way. The compensation range is $75,000 - $85,000 commensurate with years of experience, professional licensure and education.
-
Technical Supporter
1 week ago
Boston, MA, United States Boston Staffing Full timePrincipal Software Engineer We're looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems, cloud infrastructure, and highly available storage services. If this is you, at Oracle you can design and build innovative new systems from the ground up. 8+ years of experience delivering and operating large...
-
Sr. Technical Support Specialist
4 weeks ago
Boston, MA, United States Addison Group Full timeJob Title: Sr. Technical Support Location: Boston, MA Compensation: $45-65/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). Duration : 6 Month Contract with potential to extend/convert Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job...
-
Senior Technical Support Engineer
4 weeks ago
Boston, MA, United States Addison Group Full timeLocation: Boston, MA (Onsite – 4–5 days/week) Compensation: $40-52/HR Type: Contract-to-Hire Start Date: ASAP (likely November) Sponsorship: Not authorized Benefits: Eligible for medical, dental, vision, and 401(k) We're working with a well-established streaming and media technology company to hire a seasoned Executive Support Engineer. This is a...
-
Senior Technical Support Engineer
4 weeks ago
Boston, MA, United States Addison Group Full timeLocation: Boston, MA (Onsite – 4–5 days/week) Compensation: $40-52/HR Type: Contract-to-Hire Start Date: ASAP (likely November) Sponsorship: Not authorized Benefits: Eligible for medical, dental, vision, and 401(k) We’re working with a well-established streaming and media technology company to hire a seasoned Executive Support Engineer. This is a...
-
Senior Technical Support Engineer
4 weeks ago
Boston, MA, United States Addison Group Full timeLocation: Boston, MA (Onsite 45 days/week) Compensation: $40-52/HR Type: Contract-to-Hire Start Date: ASAP (likely November) Sponsorship: Not authorized Benefits: Eligible for medical, dental, vision, and 401(k) Were working with a well-established streaming and media technology company to hire a seasoned Executive Support Engineer. This is a...
-
Senior Technical Support Engineer
4 weeks ago
Boston, MA, United States Addison Group Full timeLocation: Boston, MA (Onsite 45 days/week) Please make an application promptly if you are a good match for this role due to high levels of interest. Compensation: $40-52/HR Type: Contract-to-Hire Start Date: ASAP (likely November) Sponsorship: Not authorized Benefits: Eligible for medical, dental, vision, and 401(k) Were working with a well-established...
-
Technical Writer Specialist
1 week ago
Boston, United States Mentor Technical Group Full timeMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices...
-
Technical Writer Specialist
1 week ago
Boston, United States Mentor Technical Group Full timeMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices...
-
Manager, Technical Support
1 week ago
Boston, United States CloudZero Full timeAbout the Role: CloudZero is seeking a Manager of Technical Support to build, lead, and scale our technical support function from the ground up. This is a hands‑on role: you'll manage 3 support engineers initially while still handling escalated technical issues yourself. You’ll set this team up for additional growth next year. Working with sophisticated...
-
Manager, Technical Support
3 weeks ago
Boston, United States CloudZero Full timeAbout the Role: CloudZero is seeking a Manager of Technical Support to build, lead, and scale our technical support function from the ground up. This is a hands-on role: you'll manage 3 support engineers initially while still handling escalated technical issues yourself. Youll set this team up for additional growth next year.Working with sophisticated B2B...