Systems Engineer Medical

4 days ago


Tampa FL, United States IT Resources Full time

Title: Systems Support Engineer Location: Type: Full-time, On-site/Field
We are seeking an experienced Systems Support Engineer to provide second-level technical support for network, desktop, and server environments. This role involves both remote and on-site support for local clients, developing solutions to complex issues, and proactively improving existing systems. The ideal candidate will be self-motivated, customer-focused, and capable of handling a wide range of technologies including firewalls, switches, servers, and wireless networks. Reliable transportation is required for occasional travel to client sites in the Tampa area.

Minimum 5 years of recent experience supporting computers, servers, and networks
CompTIA, Microsoft, Cisco)
Servers (Windows): Active Directory user creation, group policies, basic troubleshooting
- Event Viewer: Viewing and analyzing Windows event logs
- Configuration, portal management, monitoring
- Resolve escalated service tickets both remotely and at client locations
Analyze and enhance existing systems to improve performance and reliability
Configure and maintain customer networks, systems, and applications
Troubleshoot and optimize network performance in partnership with the NOC team
Document troubleshooting steps and maintain support records in the incident-tracking system
Support special projects, including new client onboarding, Office 365 migrations, and Azure migrations



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