Technical Supporter

This role is responsible for the Operational Technology Infrastructure (OTI) at Roseburg plant sites. The successful candidate will collaborate and innovate with customers and virtual team members to develop and implement network, server and client systems in support of the plants manufacturing efforts. The reliability and performance of that infrastructure directly impacts the success of the mill. The OTI Support Technician will provide front line infrastructure support. The role is an on-site position that focuses to support end users, manage all OT related infrastructure at the mills, and provide effective OT systems to maintain manufacturing production targets for the facility.
Follow all health and safety policies and programs
Maintain and troubleshoot site operations technology infrastructure, including servers, networking equipment, PLCs, HMIs, and other control system components
Provide technical support of site operations technology infrastructure
Implement improvements in systems capabilities that will increase the ability to meet customer requirements, including safe and reliable operations, and improve business competitiveness
As a member of a virtual team that spans all Roseburg locations in the US and Canada, work closely with the operations technology group on adherence to standards and participate in training as required
Develop and maintain documentation, and provide training for plant personnel on the manufacturing network system and components
Work with corporate IT staff and plant staff to support capital improvement projects as assigned
Five (5) years of experience in administration of Windows workstations and servers
Associate's degree in Computer Science, Information Technology, Electrical or Mechanical Engineering or equivalent combination of education and/or experience
Network skills: Must be able to be on call for 24/7 manufacturing operations, including nights, weekends and holidays as required
Bachelor's degree (or higher) in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience
Experience interfacing with or supporting infrastructure needs of a process-control environment
Experience with VMWare vSphere and VMWare Horizon and Wonderware Controls software
PLC Programming Experience/Allen Bradley
With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations.
At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, youll find opportunities to grow and contribute to a company that cares for people, communities, and the environment.
Roseburg offers a comprehensive and competitive benefits package to support the health, financial security, and well-being of our team members and their families. Bonus opportunities based on company and individual performance
~Vacation starting at 3 weeks and 11 paid holidays per year
~ Company-sponsored medical, dental, and vision insurance
~ Company-paid life, AD&D, and long-term disability insurance options
~ Paid time away from work for illness or injury, as well as paid parental bonding time
~ Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options
~ Education assistance and professional development support
~ Financial and retirement counseling
~ Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more

AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS