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Senior Network Administrator

1 month ago

Delray Beach, Florida, United States Caperion Computing Full time
This position is available immediately offering competitive pay based on skill level and experience.
We are an established IT Consulting company and MSP in business for over 20 years. We provide technical support, integrations, and consulting services to commercial businesses, and we are looking for a SENIOR NETWORK ADMINISTRATOR & SYSTEMS ENGINEER who is willing and motivated to learn and grow within the organization. Excellent work ethic combined with consistent performance, reliability and attendance are top priorities.
Act as the top escalation level for all mid and entry level support staff
Take ownership of design projects including environments, connectivity, and cybersecurity
Create training materials and conduct training sessions to instruct staff members how to execute procedures or to teach new technologies and solutions
Scripting to automate repetitive or tasks that would assure proper execution and best use of time for staff where feasible
Assist with API integrations of core company platforms and products
Communicate comfortably and efficiently with the customers and our team in person, by phone and via email
Be compulsive about documentation, maintaining records of all phone calls, emails, service requests and communications in proprietary ticketing system
Be available to work and keep regular business hours M-F, and from time-to-time extra hours during disaster scenarios or on planned projects
Must take turns on rotation schedule carrying an after-hours emergency cell phone, and fulfill the duties accompanying
ALL RESPONSIBILITIES OF LOWER TIER STAFF AS NECESSARY INCLUDING:

Install, configure, and troubleshoot common desktop, server and network hardware
Configure and maintain secure connectivity among multiple locations, hosting environments and remote staff
Provide basic training to end users in operation of equipment and applications
Must have excellent interpersonal, communication and writing skills
 
Requires expert level knowledge of networking: subnetting, routing, NAT, network design, etc.
Cloud services design and administration: Windows Servers: 2008 - 2022+, Active Directory, Group Policy, cloud integrations, etc.
Expert level understanding of modern security concepts across numerous IT disciplines
Windows 7-11+, Mac OS X
Common Desktop Applications: e.g. MS Office, QuickBooks, ACT, etc.
Network Appliances: Command line, Power Shell, Power Bi, scripting, etc.
VMWare, Hyper-V
 
Technical Certifications (CompTia, MS, Cisco, ITIL, similar) are a plus
~ Paid holidays
Retirement plan with company contributions
Company provided equipment as needed
Reimbursement for all approved company expenses (travel, etc)
Professional training, certifications and education opportunities and/or reimbursements
Scheduled annual reviews of both performance and compensation
Bonuses of both monetary and tangible awards for exceptional performance, sales and referrals
Use this website to apply.
Please note that incomplete applications will be immediately rejected without consideration.