Information Technology Support Engineer

5 days ago

Greer SC, United States Merge IT Full time

Our enterprise-level client is seeking to add an IT Support Engineer to the team in Greer, SC. 6-month contract / extensions possible, but not guaranteed.
-- Flexibility to work 2nd shift and weekend a plus
-- Onsite in a Manufacturing environment.

Pay Rate = $23 w2 per hour plus benefits

Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities
Support users with Office 365 applications and Windows OS issues
Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
Collaborate remotely with team members across other locations to resolve complex issues
Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
Strong experience supporting Windows desktop environments
Proven hands-on experience with Office 365 at the deskside level
Basic knowledge of device imaging, reimaging, and PC deployment best practices
Excellent problem-solving and customer service skills

Experience using ServiceNow or similar ticketing systems
Familiarity with Windows Autopilot deployments
Hands-and-feet network support (switch checks, console sessions)

Why Work with Merge IT?
We dont just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.

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