Executive Logistics Assistant

6 days ago

Westmont IL, United States AGT Global Logistics Full time

This position combines the traditional executive assistant’s administrative and organizational responsibilities with the cross-functional coordination duties of a sales–operations liaison.
The individual serves as the right hand to leadership (e.g., Executive Director or President) while also acting as a communication bridge between sales, operations, and admin — ensuring that commitments to clients are executed accurately and efficiently.

Manage calendars, travel, and meeting logistics for executive leadership.
Coordinate executive communications and serve as a point of contact between leadership and internal teams.
Handle expense reports, scheduling, and administrative documentation.
Operations–Sales Coordination
Translate customer requirements and sales commitments into clear operational tasks.
Partner with operations to ensure all commitments are executed accurately and on time.
Track and report on key operational metrics, including on-time performance, customer satisfaction, and service errors.
Support onboarding of new customers and maintain accurate account setup documentation.
Process Improvement & Reporting
Analyze recurring service issues or handoff breakdowns between sales and operations.
Recommend process improvements that enhance communication, margin integrity, and customer experience.
Implement best practices to optimize supply chain performance and improve cost efficiency.
Ensure high-quality customer service through timely delivery and accurate order processing.
Set performance goals, provide mentorship, and foster a culture of continuous improvement.
Ensure proper training and development programs are in place to support employee growth.

Compliance and Risk Management:
Ensure compliance with industry regulations, safety standards, and company policies.
Proactively manage risks, including transportation delays, inventory issues, and supply chain disruptions.
Maintain a strong focus on environmental sustainability and ethical practices.
Leverage technology and data analytics to enhance operational performance and decision-making.
Oversee the integration of new systems or software to streamline operations.
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (MBA preferred).
Minimum of 8-10 years of experience in logistics, supply chain, or 3PL operations, with at least 5 years in a senior leadership role.
Excellent analytical and problem-solving skills, with a data-driven decision-making approach.
Proficiency in logistics software, ERP systems, and data analytics tools.
Emotional intelligence.
Proven success building teams & influencing others.
Experience with international logistics and customs regulations is a plus.
Willingness to travel as needed to visit operational sites, clients, and partners.
Competitive salary and performance-based incentives.
Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Professional growth and development opportunities in a thriving industry.

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