Chief of Employer Services

BWCs core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWCs seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.
What Youll Be Doing:
Lead the creation and implementation of policies for multiple units, including Business Consulting, Underwriting, Premium Audit, Employer Programs, Outreach, Compliance, Self-Insured, and Systems Support.
Develop and manage both short and long term business plans to ensure services meet the needs of Ohio's injured workers and employers.
Oversee budgeting activities to ensure financial efficiency and compliance across Employer Management Services.
Represent BWC positively by building strong relationships with industry groups and the public; deliver presentations to stakeholders, legislators, and community members.
Directly supervise department directors, assess staffing needs, and make key personnel decisions including hiring, promotions, and disciplinary actions.
Coordinate and implement employer related programs, ensuring alignment with field staff and the Division of Safety & Hygiene.
Handle sensitive documents with discretion, determining appropriate access to confidential information.
Major Worker Characteristics:
Knowledge of:
Agency, Division & Departmental policies & standard operating procedures (developed after employment).
Supervisory principles & techniques.
Employee training & development business administration.
Applicable state & federal laws, rules, procedures & standards governing fiscal & budgetary operations.
Interviewing.
Counseling.
Human & public relations.
State & federal laws related to governing Workers Compensation.
Management.
Manpower planning, strategic planning, government structure & processes.
Labor laws, budgeting, public relations, customer service.
Skill in:
Innovative measures, creative & analytical thinking.
High level communication.
Policy development & implementation.
Software (e.g., MS Office Suite, MS Project).
Use of field management & tracking tools.
Operation & updating BWC Systems (e.g., CoreSuite, UDS).
Ability to:
Function in fiduciary capacity (i.e., pursuant to OAC 123:1-5-01 Unclassified service).
Identify problems in complex sets of variables, adapt professionally to unexpected demands.
Speak & present complex & sensitive issues to large groups and portray a positive image.
Remain abreast of current business trends, gather critical data & draft reports.
Address sensitive inquiries, build & maintain a positive working atmosphere of growth & participation.
Define problems, collect data, establish facts & draw valid conclusions.
Read & record figures accurately; maintain accurate records.
Preferred Qualifications:
~5+ years of experience in policy development and implementation within large organizations, with strong knowledge of agency, division, and departmental procedures.
~3+ years of experience in strategic business planning, including the development of both short and long term plans that address stakeholder needs.
~4+ years of experience in budget oversight, ensuring financial efficiency and compliance with fiscal policies.
~3+ years of experience engaging with stakeholders, maintaining positive relationships with industry groups and the public, and representing the organization effectively.
~5+ years of supervisory experience, including responsibility for staffing decisions such as hiring, promotion, discipline, and performance management.

Unusual Working Conditions:
This position is overtime exempt.
THIS POSITION IS UNCLASSIFIED PERSUANT TO ORC 124.11(A)(9).
Position requires travel; therefore, persons occupying this position must provide their own transportation and/or legally operate a state owned vehicle.
The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will NOT be offered employment.
The final applicant for this position must submit to and pass an extensive background check by the Ohio State Patrol prior to appointment.
WEATHER ESSENTIAL EMERGENCY EMPLOYEE
#J-18808-Ljbffr