Chief of Employer Services

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing:

• Lead the creation and implementation of policies for multiple units, including Business Consulting, Underwriting, Premium Audit, Employer Programs, Outreach, Compliance, Self-Insured, and Systems Support.
• Develop and manage both short and long term business plans to ensure services meet the needs of Ohio's injured workers and employers.
• Oversee budgeting activities to ensure financial efficiency and compliance across Employer Management Services.
• Represent BWC positively by building strong relationships with industry groups and the public; deliver presentations to stakeholders, legislators, and community members.
• Directly supervise department directors, assess staffing needs, and make key personnel decisions including hiring, promotions, and disciplinary actions.
• Coordinate and implement employer related programs, ensuring alignment with field staff and the Division of Safety & Hygiene.
• Handle sensitive documents with discretion, determining appropriate access to confidential information.

Major Worker Characteristics:

Knowledge of: Agency, Division & Departmental policies & standard operating procedures*; supervisory principle & techniques; employee training & development business administration; applicable state & federal laws, rules, procedures & standards governing fiscal & budgetary operations*; interviewing; counseling; human & public relations; State & federal laws related to governing Workers' Compensation*, management, manpower planning, strategic planning, government structure & processes, labor laws, budgeting, public relations, customer service.

Skill in: innovative measures, creative & analytical thinking, high level communication, policy development & implementation, software (e.g. MS Office Suite, MS Project) *; use of field management & tracking tools; operation & updating BWC Systems (e.g. CoreSuite, UDS) *.

Ability to: function in fiduciary capacity (i.e. pursuant to OAC 123:1-5-01 Unclassified service) **; identify problems in complex sets of variables, adapt professionally to unexpected demands, speak & present complex & sensitive issues to large groups & portray positive image, remain abreast of current business trends, gather critical data & draft reports, address sensitive inquiries. build & maintain a positive working atmosphere of growth & participation; define problems, collect data, establish facts & draw valid conclusions; read & record figures accurately; maintain accurate records.

(*) developed after employment

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

• 5+ years of experience in policy development and implementation within large organizations, with strong knowledge of agency, division, and departmental procedures.
• 3+ years of experience in strategic business planning, including the development of both short and long term plans that address stakeholder needs.
• 4+ years of experience in budget oversight, ensuring financial efficiency and compliance with fiscal policies.
• 3+ years of experience engaging with stakeholders, maintaining positive relationships with industry groups and the public, and representing the organization effectively.
• 5+ years of supervisory experience, including responsibility for staffing decisions such as hiring, promotion, discipline, and performance management.

Unusual Working Conditions:

• This position is overtime exempt.
• THIS POSITION IS UNCLASSIFIED PERSUANT TO ORC A)(9).
• Position requires travel; therefore, persons occupying this position must provide their own transportation and/or legally operate a state owned vehicle.
• The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will NOT be offered employment.
• The final applicant for this position must submit to and pass an extensive background check by the Ohio State Patrol prior to appointment.
• WEATHER ESSENTIAL EMERGENCY EMPLOYEE

Supplemental Information

EEO & ADA Statement:

The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.

The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, pregnancy, or religion, please contact the ADA mailbox at:

Educational Transcripts:

For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.

All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.

Background Check:

Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.