Consumer Loan Servicing Specialist: II

3 days ago


Midland MI, United States Genesis10 Full time

Genesis10 is seeking a Consumer Loan Servicing Specialist: II (Intermediate).
This is a hybrid 7-month contract position with a client located in Midland, MI.
This position requires 4 days on-site per week.
Compensation: $2 per hour, W2 Responsibilities: Process transactional maintenance on lines of credit, including payments, payoffs, reversals, and account closings.
Ensure internal accounts are cleared within required time frames and meet strict SLAs and regulatory requirements.
ESS for borrower and account information.
EDR for document retrieval and imaging requests.
Utilize Microsoft Teams, Outlook, and Excel for communication, scheduling, and data tracking.
Track and reconcile work accurately, documenting daily production in SharePoint.
Maintain a high level of attention to detail to ensure customer impact is minimized.
Handle limited customer communication via email, primarily using prewritten responses for authorizations.
Participate in weekly team meetings and complete phased training with shadowing and mentoring.
by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles.
For contract roles, Genesis10 offers the benefits listed below.
If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.
Behavioral Health Platform • Medical, Dental, Vision • Health Savings Account • Voluntary Hospital Indemnity (Critical Illness & Accident) • Voluntary Term Life Insurance • 401K • Sick Pay (for applicable states/municipalities) • Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others.
To learn more and to view all our available career opportunities, please visit us at our website.
Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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