Technical Supporter

3 weeks ago

Las Vegas NV, United States Source One Technical Solutions Full time

Source One is a staffing services company and were currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site).
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
TeleOperations Specialist (Technical Support Specialist)
Various Shifts Available:
Ideal candidates will be flexible on shift days/times
Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.
Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation
- Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines
- Assist in gathering performance metrics and reporting observations to improve system functionality
- Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface
- Follow company protocols and regulatory requirements to maintain high operational standards
2+ years of experience in operations, technical support, software testing, or a similar field
- Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles
- Willingness to work flexible shift hours
Bonus Qualifications:
- Experience with QA testing or working in the autonomous vehicle industry
- Bachelors degree in STEM, analytics, or related field
- Basic understanding of data analysis to help build out and analyze metrics
- Strong familiarity with video game-style controls or simulation software
Pre-tax commuter benefits
- Flexible Spending Account for healthcare-related costs
- Short and long term disability coverage and life insurance
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