Technical Operations Leader
3 weeks ago
Growing Groves is partnering with a globally recognized leader in precision metrology to find a high-impact Technical Operations Lead for their team in Dayton, Ohio. This is a critical leadership role for an experienced manager who thrives on driving team efficiency, managing revenue operations, and ensuring exceptional service delivery for both internal and external customers. Our client is a well-established leader in precision metrology, specializing in the inspection and measurement of mechanical components. They are seeking an experienced and results-oriented professional to oversee day-to-day business and revenue operations. This role has an immediate and direct impact on the effectiveness of field service operations and the direct support of internal customers, with clear and measurable results already established.
The Technical Operations Lead will manage resources, lead the team, and execute strategic planning to achieve organizational goals.
Oversee Daily Operations: Manage and coordinate daily shop activities for customer support, ongoing training, growth of the service team, contract lab, and demo machine setups.
Resource Management: Effectively allocate and manage all operational resources, including on-site personnel, the service team, equipment, and budget.
Process Improvement: Identify areas for improvement and implement effective solutions to optimize workflows and overall efficiency across operations.
Motivate, coach, and guide technical teams to achieve performance goals. Budget & Revenue Management: Develop and manage revenue budgets, ensuring cost-effectiveness. Establish a strong internal communication network for daily in-house activity and ensure effective communication with the German Headquarters.
Project Management: Manage high-priority projects effectively, ensuring they are completed on time and within budget.
Minimum 7-10 years of progressive experience in metrology, with a focus on precision inspection and measurement of mechanical components, including gears and shafts.
ISO/IEC 17025), and maintenance of metrology equipment.
Hands-on Equipment Experience: Proven, hands-on experience with metrology tools such as Coordinate Measuring Machines (CMMs), gear analyzers, and related software.
Technical Team Leadership: Proven track record in leading and mentoring technical teams within a service-driven environment, ideally involving equipment sales, ongoing calibration services, and revenue generation through metrology solutions.
Financial Acumen: Strong financial management skills to understand the financial aspects of operations and manage revenue budgets (P&L responsibility).
Demonstrated ability to manage multiple tasks and priorities effectively.
Medical and Dental insurance
Retirement: The company also observes 8 paid holidays per year.
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