Genesys IVR Tester

3 weeks ago

Newark NJ, United States Qualis1 Inc. Full time

Genesys IVR Tester (with Cyara)100% Onsite | Newark, NJ Contract: 6 Months Pay Rate: $40/hr on W2 If your skills, experience, and qualifications match those in this job overview, do not delay your application. We are looking for an experienced Genesys IVR Tester with strong Cyara expertise and a background in BFSI (Banking, Financial Services, Insurance) environments. This role is fully onsite in Newark, NJ. Key Responsibilities Perform end-to-end IVR testing for Genesys-based contact center systems. Develop test cases, test plans, and automation scenarios using Cyara . Validate call flows, prompts, routing logic, integrations, and backend responses. Execute functional, regression, and load testing cycles. Identify defects, analyze root causes, and work with dev teams for resolution. Ensure testing quality and compliance aligned with BFSI standards. xrczosw Provide clear documentation, test evidence, and status reporting. Must-Have Skills Strong hands-on experience with Genesys IVR testing Cyara test automation expertise (critical) BFSI domain experience (banking/financial call flows, compliance, security) IVR call flow analysis, CTI understanding, voice app testing Knowledge of APIs, backend validations, and log analysis Strong communication and defect-tracking skills (Jira/ALM/QC) Nice to Have Exposure to SIP, telephony protocols, and call routing Experience working in Agile teams

  • Genesys IVR Tester

    3 weeks ago

    Newark, NJ, United States Qualis1 Inc. Full time

    Genesys IVR Tester (with Cyara)100% Onsite | Newark, NJ Contract: 6 Months Pay Rate: $40/hr on W2 We are looking for an experienced Genesys IVR Tester with strong Cyara expertise and a background in BFSI (Banking, Financial Services, Insurance) environments. This role is fully onsite in Newark, NJ. Key Responsibilities Perform end-to-end IVR testing for...

  • Genesys IVR Tester

    3 weeks ago

    Newark, United States Qualis1 Inc. Full time

    Genesys IVR Tester (with Cyara)100% Onsite | Newark, NJContract: 6 MonthsPay Rate: $40/hr on W2We are looking for an experienced Genesys IVR Tester with strong Cyara expertise and a background in BFSI (Banking, Financial Services, Insurance) environments. This role is fully onsite in Newark, NJ.Key ResponsibilitiesPerform end-to-end IVR testing for...

  • Genesys IVR Tester

    3 weeks ago

    Newark, United States Qualis1 Inc. Full time

    Genesys IVR Tester (with Cyara)100% Onsite | Newark, NJContract: 6 MonthsPay Rate: $40/hr on W2We are looking for an experienced Genesys IVR Tester with strong Cyara expertise and a background in BFSI (Banking, Financial Services, Insurance) environments. This role is fully onsite in Newark, NJ.Key ResponsibilitiesPerform end-to-end IVR testing for...

  • Genesys IVR Tester with Cyara experience

    4 days ago

    Newark, NJ, United States Diverse Lynx Full time

    Genesys IVR Tester with Cyara experience Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the...

  • Genesys IVR Tester with Cyara experience

    4 hours ago

    Newark, NJ, United States Diverse Lynx Full time

    Genesys IVR Tester with Cyara experience Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the...

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