Front Office Supervisor

3 weeks ago


Anaheim Hills CA, United States Lodging Dynamics Full time

Location: Element Anaheim The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Life as a Front Office Supervisor: Schedule routine inspections of all guest rooms/suites and public areas to ensure everything is clean and in good repair. Assist in controlling expenses and minimizing waste in all areas of housekeeping. Ensure lobbies, guest hallways, guest rooms and the back of the house areas are cleaned to LDHG/Element Hotel standards. Assist with deep cleaning projects and housekeeping staff during unanticipated rush periods. Maintain required PARs of all housekeeping and laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis. Respond to all guest requests, situations, complaints and accidents presented to housekeeping in an attentive, courteous and efficient way. What we're looking for: At least 3 years of progressive experience in a hotel or a related field; a 4-year college degree and at least 1 year of related experience Supervisory experience required Must be effective in handling problems in the workplace Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need What to expect in your first few months: First, you will take all the necessary certification requirements as applicable for the position including: Food handlers, CPR, First Aid, etc. From here, you will assist in establishing and maintaining a key control system for the department. Then, you will participate in controlling expenses and minimizing waste in all areas of housekeeping. As your work grows, you will play an important role in assisting the management of day-to-day operation of the Housekeeping Department and ensuring the operations is in accordance with the hotel's standards. The perks working for us: Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits Paid time off for full AND part time associates Travel discounts at hotel partners and franchises around the world Participation in our Wellness program On-demand pay opportunities for instant pay between paychecks Leadership development program and growth opportunities How to apply: Join us Submit your application online Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.



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