Managing Director, Informational Technology

Managing Director, Informational Technology Join to apply for the Managing Director, Informational Technology role at Jewish Federation Bay Area. Base Pay Range $206,000.00/yr $250,000.00/yr Organizational Overview As the largest Jewish philanthropic organization in California, the Jewish Community Federation and Endowment Fund connects donors, changemakers, and community partners to build a thriving, resilient future. The Federation serves as a trusted partner and advisor for those seeking to make an impact today while shaping a better tomorrow. We invest in education, social services, and security while mobilizing crisis relief worldwide. With over a century of leadership, we empower individuals and families to give strategically, building a thriving and resilient future for generations to come. Whether strengthening Jewish life in the Bay Area, safeguarding communities worldwide, or ensuring a safe and democratic Israel, we empower people to take meaningful action that echoes for generations. Role Summary The Managing Director is a key leadership role responsible for aligning technology with the mission and goals of the Jewish Federation Bay Area. IT is an enabler for every team in the Federation, making this role especially critical to our growth and success. As our Head of Information Technology, you will drive the technological vision for our organization, ensuring our systems are scalable, secure, and innovative. This role requires a forwardthinking leader who thrives in a fastpaced environment. As a core member of our leadership team, you will set the direction for our IT strategy while staying closely connected to daytoday priorities. The ideal candidate will have deep expertise in Microsoft solutions and will be instrumental in fostering a collaborative, missiondriven organizational culture. This role will play a pivotal role in spearheading and implementing the Federations AI strategy and adoption. This role reports to the Chief Operations Officer and manages a small team. Essential Functions Lead the development and execution of the organizations IT strategy, ensuring technology investments are tightly aligned with the Federations mission, business objectives, and longterm growth plans. Proactively partner with senior leadership team to identify and implement technology solutions that directly enhance business capabilities, such as improving data utilization for donor insights, streamlining constituent engagement workflows, and accelerating philanthropic impact. Establish and maintain robust IT governance frameworks, policies, and documentation to ensure effective prioritization, risk management, and resource allocation across all technology initiatives. Research, evaluate, and recommend emerging technologies to drive innovation and efficiency. Lead digital transformation initiatives and optimize the use of Microsoft solutions (e.g., Microsoft 365, Azure, Teams, SharePoint, Power Platform) to support organizational goals. Identify and implement process improvements that enhance productivity and enable datadriven decisionmaking. Partner with peers, especially the organizations functional leaders, to understand their goals and identify opportunities to leverage technology in new ways to achieve business results. Customer Service & Support Oversee and participate in help desk operations, ensuring highquality enduser support, productivity and satisfaction. Foster a customercentric IT environment by continuously seeking feedback and proactively addressing user concerns. Ensure users are trained for proper and efficient use of key IT tools and systems. Security & Compliance Develop, implement, and enforce IT security policies, procedures, and best practices to protect organizational data and systems. Ensure compliance with relevant data privacy laws and regulations (e.g., GDPR, CCPA, HIPAA) and manage cyberinsurance requirements. Conduct regular risk assessments, vulnerability scans, and security audits; maintain disaster recovery and business continuity plans. Technical Leadership & Management Oversee the design, implementation, security and maintenance of the organizations IT infrastructure, including network systems, endpoint devices, cloud services, and business applications. Provide leadership, guidance, and oversight for IT initiatives. Manage relationships with external vendors and service providers, ensuring service level agreements are met. Lead, mentor, and develop a small IT team, fostering a collaborative and serviceoriented culture. Recruit, train, and support IT staff, promoting continuous learning and professional growth. Model and promote the organizations values, mission, and commitment to diversity, equity, and inclusion. Qualifications & Requirements Technical Expertise: Deep handson experience with Microsoft solutions (Microsoft 365, Azure, Teams, SharePoint, Power Platform), cloud services, network, security, and business applications. Leadership: Proven ability to lead, mentor, and develop technical teams; strong project management and vendor management skills; demonstrated ability to develop peer relationships and partner crossfunctionally. Communication: Excellent written and verbal communication skills; ability to translate complex technical concepts for nontechnical audiences. Cultural Fit: Demonstrated commitment to the organizations mission and values; ability to work collaboratively across departments and foster a positive, inclusive work environment. Education & Experience Bachelors degree in Computer Science, Information Systems, or related field; Masters degree or relevant certifications (e.g., CISSP, ITIL, Microsoft) preferred. 15+ years of IT management experience, including at least 5 years in a leadership role; experience in nonprofits or missiondriven organizations is a plus. Work Environment & Expectations Hybrid work environment: Combination of onsite and remote work as needed. Missiondriven: Commitment to serving the community and supporting the nonprofits goals. Continuous learning: Eagerness / passion for understanding industry trends, emerging technologies, and best practices. Salary commensurate with experience. Excellent benefitsmedical, dental, vision, vacation, sick pay, holidays (including Jewish), and retirement plan. Employment Practices The Federation views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a company culture where everyone can thrive. We strive to create a community that draws upon the widest possible talent pool to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. The Jewish Community Federation and Endowment Fund is an equal opportunity employer. Seniority Level Director Employment Type Full-time Job Function Information Technology Nonprofit Organizations #J-18808-Ljbffr