Sr. Director, RaIS Strategy and Business Operations

Director, RaIS Strategy and Business Operations
Director, RaIS Strategy and Business Operations role at Visa .
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose to uplift everyone, everywhere by being the best way to pay and be paid. Join us today and experience Life at Visa.
The Strategy & Business Operations team supports the Risk and Identity Solutions (RaIS) team within the Value-Added Services (VAS) division of Visa. As fraud and identity grow more complex and as Visa seeks to increase revenue growth in these areas via RaIS products, there is a need for a forward-looking coordinated view of how Visa approaches the risk and identity markets (e.g., customer needs, growth areas, buying behavior) as well as coordination of commercial activities (e.g., GTM, commercialization, pricing, revenue planning).
This role will play a key role in setting and maintaining the strategy for the RaIS business, with a particular focus on commercial levers and striving for a One Visa approach. The team partners with the RaIS leadership team to drive the overall business strategy for RaIS with a focus on revenue growth levers and commercial execution. This role reports to the VP, Global Head of RaIS Strategy and Business Optimization, who reports to the SVP Global Head of RaIS, with a dotted reporting line to the Chief Operating Officer and Head of Strategy for Value-Added Services.
Construct and maintain a coherent view of market opportunity by customer segment and region, incorporating market/competitive intelligence, customer insights/VOC, and potential threats.
Create an overall forward-looking RaIS strategy and narrative based on themes, trends, and emerging customer needs developed via collaboration with RaIS leadership, RaIS Product Strategy Lead, product, marketing and sales/relationship teams, and Risk.
Lead projects or major workstreams related to long-range strategy development and assessment of significant organic and inorganic opportunities to identify growth levers in collaboration with RaIS Leadership and Strategy teams.
Structure and solve a wide array of business problems by collaborating with internal stakeholders. Build out unique, creative, and impactful recommendations.
Coordinate and align business strategy with other VAS businesses including Acceptance, Issuing, Open Banking, and VCA.
Ensure RaIS follows best practices in GTM, commercialization, pricing, and marketing leveraging broader Visa and VAS capabilities and teams.
Oversee and maintain competitive intelligence work.
Support integration of acquisitions/partnerships as needed.
Partner with Portfolio Management & Operations to create business cases and investment frameworks to improve decision making and prioritization processes.
Oversee strategy analysts supporting the above responsibilities, including managing priorities, performance management, career path development, and ongoing coaching/mentoring.
Provide continuous coaching and training to teammates.
Expectation of days in office will be confirmed by your Hiring Manager.
12 or more years of work experience with a Bachelors Degree or at least 10 years of work experience with an Advanced degree (e.g., Masters/MBA/JD/MD), or a minimum of 5 years of work experience with a PhD

15 or more years of experience with a Bachelors Degree or 12 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, or MD), PhD with 9+ years of experience

Business Acumen
Strong command of financial, market and consumer data and frameworks with the ability to grasp and distill complex issues.
Structured thinker with robust decision-making and deep analytical skills.
Keen eye for detail with the ability to support recommendations grounded on data and facts.
Relationship Building
Ability to build relationships at senior levels and navigate complex structures.
Advanced visual design skills that enable simple, elegant storytelling to internal and external audiences.
Excellent project management and program management skills with experience leading cross-functional projects.
Able to adjust to multiple tasks and shifting priorities under time constraints.
Understanding of product lifecycle approaches, modern data science approaches, and portfolio strategy management.

Deep understanding of current fraud and identity risks and industry pain points for customers.
Understanding of fraud and identity solutions in market dynamics.
Travel Requirements: This position requires travel 5-10% of the time.
This position will be performed in an office setting; incumbent will sit/stand at a desk and use standard office equipment.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Full-time

Note: This description retains the core responsibilities and qualifications while removing duplicate and non-essential content from the original listing.
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