Chief of Staff

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. The Chief of Staff will act as a strategic advisor and operational partner to the BU Head, ensuring effective execution of the Business Unit’s goals across delivery, sales, operations, and strategy. This role is central to driving business performance, enabling leadership alignment, and ensuring the smooth functioning of the BU Head’s office in a dynamic IT services and digital consulting environment.

In accordance with law, the base salary for this role if filled within Charlotte, is $80 k - $95k/year & benefits (see below).


Strategic Planning & Execution
Drive cross-functional programs related to digital transformation, delivery excellence, and innovation.

Business Performance Management
Work with Delivery, Sales, Finance, and HR teams to monitor BU performance (revenue, margins, utilization, pipeline).
Identify risks, gaps, and opportunities, and recommend corrective actions.
Prepare executive-level dashboards, monthly business reviews (MBRs), QBRs, and financial summaries.

Manage the day-to-day operations of the BU Head’s office, ensuring alignment and timely follow-up on priorities.
Identify and implement process improvements to enhance operational efficiency.

Facilitate communication and coordination across Delivery, Pre-Sales, Talent, Finance, Marketing, and PMO teams.
Streamline communication flow to and from the BU Head’s office.
Handle confidential and sensitive projects with complete discretion.

10+ years of experience in IT services, consulting, PMO, strategy, or delivery leadership.
~ Strong understanding of IT services delivery models, client engagement, and BU operations.
~ 10 days of paid annual leave (plus sick leave and national holidays).
~ A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
~ Retirement savings plans.
~ A higher education certification policy.
~ Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
~ Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
~ Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
~ S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.