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Regional Program Director
4 weeks ago
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
Verland is seeking a Regional Program Director of Residential Services CLA who is responsible for the overall leadership, coordination, and operational oversight of a designated group of CLA residential homes within a specific region. This role ensures high-quality, person-centered services for individuals with intellectual and developmental disabilities, while maintaining compliance with all regulatory, licensing, and organizational standards. This position directly supervises Resident Managers and Program Specialists and provides indirect oversight of Direct Support Professionals (DSPs), fostering a culture of accountability, compassion, and excellence in care.
Program Oversight & Quality Assurance:
Ensure the delivery of individualized, person-centered services that promote independence, dignity, and community inclusion.
Monitor and evaluate program performance, implementing improvements as needed to meet quality and compliance standards.
Conduct regular site visits to CLA homes to assess operations, staff performance, and resident well-being.
Staff Supervision & Development
Directly supervise Resident Managers and Program Specialists, providing coaching, performance evaluations, and professional development.
Support Resident Managers in the recruitment, training, and supervision of DSPs.
Monitor and oversee payroll and scheduling for assigned region, ensuring accuracy and budgetary compliance.
Regulatory Compliance & Documentation
Ensure compliance with all applicable state and federal regulations, licensing requirements, and Verland policies.
Participate in audits, inspections, and investigations as needed.
Participates in and leads regional CLA team in performance based contracting requirements.
Serve as a liaison between the regional CLA homes and the Director of Resident Services CLA.
Collaborate with clinical, nursing, and administrative teams to coordinate holistic care and services.
Budget & Resource Management
Assist in the development and monitoring of program budgets.
Health (UPMC), Dental and Vision Insurances (1st of the month following 30 days from start date)
~ Healthcare Flexible Spending Account (HSA)
~ Dependent Care Flexible Spending Account
~Tuition Reimbursement (for core positions)
~ 8 Paid Holidays
~ Incentive in lieu of Medical coverage
~ Experience working with individuals with intellectual and developmental disabilities (IDD), required.
Demonstrated ability to lead and develop teams in a multi-site environment.
Valid drivers license and ability to travel regionally.
Knowledge of nonprofit operations, regulatory standards, and industry best practices.
Ability to think critically, solve complex problems, and manage multiple priorities.
Experience in managing cross-functional teams.
Ability to prioritize tasks and manage interruptions quickly and appropriately.
Excellent time management skills with a proven ability to meet deadlines.
Proficient with Microsoft Office 365 suite and related software.
Minimum Training and Experience:
Bachelors degree in Human Services, Social Work, Psychology, or related field (Masters preferred).
Minimum of 35 years of progressive leadership experience in residential services for individuals with intellectual and developmental disabilities (IDD) .
Experience working with individuals with intellectual and developmental disabilities (IDD), required.
Verland is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
