Head of Programme Management

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PRC Baker Places is a non-profit organization dedicated to serving the San Francisco community through legal advocacy, workforce development, financial services, and residential treatment programs. We support formerly homeless adults living with co-occurring mental health and substance use disorders by providing a continuum of integrated direct care services. Mission Statement: Our mission is to help people affected by HIV/AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.
Values that Guide Us: Accountability, Honesty, Integrity, Diversity & Inclusion, Respect
If youre passionate about making a real impact in your community, working in a dynamic, inclusive environment, and helping people rebuild their lives, PRC Baker Places is the place for you.
The Program Director is responsible for the overall management, clinical and rehabilitation services, staffing, facilities, and fiscal operations of an adult residential treatment program. The Program Director manages the flow of clients into and out of the program and advocates for and responds to clients treatment and rehabilitation needs.
Deliver high quality clinical, rehabilitative and culturally competent services to clients with substance abuse, psychiatric diagnosis, and HIV-related issues.
Must be able to perform and train staff in all aspects of Assistant Program Director, Residential/Relief Counselor duties as follows:
Perform intake interviews and assist with client treatment plan development, implementation and discharge planning.
Assess the clinical needs of resident clients.
Evaluate clients for potential crisis situations and determine appropriate intervention and management.
Monitor and document clients progress toward achievement of individual goals.
Record clinical notes and hourly rounds to meet Medi-Cal standards and licensure requirements.
Act as a role model - guiding clients and facilitating appropriate behavior, teaching daily living skills, self-care, personal interaction, social relationships and constructive time management.
Ensure that clients are linked with a primary care provider and assist with identifying and accessing community resources.
Participate in staff and shift change meetings.
Effectively and consistently uses Baker Places Personnel Policies and the SEIU Collective Bargaining Agreement (CBA) in all staff encounters, actions and decisions.
Develops and maintains good working relationship with client referral sources and other related mental health, substance abuse and community service programs.
Conducts a weekly staff meeting(s), supervision where client, staff and household milieu issues are addressed.
Coordinate the collection of client census data and reports as required.
Maintains facility and services in accordance with licensure standards, to ensure that all clients receive care and supervision that includes but is not limited to:
Principles of nutrition, food preparation and storage, and menu planning.
Housekeeping and sanitation principles.
Recognition of the early signs of illness and need for professional assistance.
Identification and access to community services.
A Bachelors Degree in Psychology, Social Work or any other major which includes at least 24 semester units in one or more of the following subject areas: (A) Psychology (B) Social Work (C) Sociology (D) Behavioral sciences (E) Psychiatric Nursing; and: (2) One (1) year of full-time work experience in a community program that serves clients who have a mental illness. 3) As an alternative to the Bachelors Degree and experience required in paragraphs (1) and (2) of this subsection, a total of three years of experience in providing direct services in the community to persons with mental illness, of which six (6) months must be in a position of supervising direct care staff, and graduation from high school or possession of a GED may be substituted
Masters degree in behavioral health science or four years full time equivalent (8,320 hours) documented experience in a residential treatment setting may be substituted for the academic degree.
Must have at least two (2) years experience as Program Director of adult residential treatment facility. Must demonstrate cultural competency while working with diverse populations on the issues of mental health, substance abuse and HIV-AIDS in a social rehabilitation treatment model.
Requires previous experience compiling data, creating and distributing reports, and responding to governmental requests for information on a timely basis.
Must be able to communicate effectively with staff, clients and other providers both orally and in writing.
Application Process
Submitted applications will be reviewed as they are submitted
This is a full-time, exempt position. PRC Baker Places offers a competitive salary plus medical, dental, and vision insurance for employees and their eligible spouse/children, as well as short/long-term disability, life insurance, employer-matching contributions to 403(b) retirement, generous paid time-off, and professional development.
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