Director, Onsite Sales- Remote

3 weeks ago


San Francisco CA, United States Concentra Career Choice Full time

Concentra is recognized as the nations leading occupational health care company.
With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of Americas workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Director of Sales for Onsites- West Coast Region is responsible for Identifying new business opportunities, securing, managing and maintaining business relationships with Onsite health and wellness center client accounts, brokers and consultants leading to expanded market share. The director meets sales growth objectives in accordance with Concentra onsite sales policies, practices, procedures and applicable regulations. In addition, the director will achieve objectives related to sales and growth of Concentras complete service offering.
Develop and execute strategy to expand market share through new customer prospects and/or existing accounts with significant growth opportunity
Weekly Business Unit General Capabilities presentation delivery in person, via webex and/or phone conference
Grow and maintain select existing customer relationships as identified collaboratively with VP Onsite Sales and National Onsite Leadership Team
Maintain a Sales Funnel with expected values within each sales stage
Meet minimum quarterly/annual revenue goals established by Senior Management
Identify and pursue new customer opportunity and is articulate Concentras full onsite scope of service with a focus on securing and growing new account revenue
Lead Onsite Customer Strategy and Pursuit approval calls. Close/Finalize the sale, develops an implementation strategy across multiple disciplines as needed (Operations, Clinical, Sales), with established inception dates
Coordinate set-up of Concentra service offering/protocol and customer on-boarding to ensure smooth business transition and implementation
Establish open channel communication with Concentra Management and service providers to create free flowing customer/market information
Coordinate sales/support activity with market/local leadership across multiple territories as needed
Submit weekly activity reports to designated management personnel via CRM system access
Submit Monthly Productivity reports to designated management personnel via CRM system access
Interpret and deliver various customer related outcome data

Identify, interpret and develop customer proposal requirements and communicate accordingly with management and corporate proposal development team
Pursue and maintain key industry thought leaders (consultancies, brokerage houses) relationships and endorsements
Present at highest levels of client organizational management (Senior, C suite)
Travel required National
Bachelors degree in in public health, healthcare administration or business from an accredited college or university or equivalent education and experience
In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Concentra leadership and customer service training.
Customarily has at least five or more years of directly applicable experience in Onsite Health and Wellness Center sales and/or Operations
Existing onsite medical center client, broker and consultant relationships within the space a plus
Demonstrated general knowledge of Onsite Health Care delivery, billing, case management, network applications and state regulation standards within the Onsite Health and Wellness industry
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Basic financial analysis and ROI trend review skills
Demonstrated organizational and project management skills
Demonstrated time management
Demonstrated research and data application skills
Competitive analysis and counter response skills
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