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Director, Onsite Sales- Remote
4 weeks ago
Join to apply for the Director, Onsite Sales- Remote role at Concentra Overview Concentra is recognized as the nations leading occupational health care company. With over 40 years of experience, Concentra is dedicated to improving the health of Americas workforce, one patient at a time. Our wide range of services and proactive approaches to care enable colleagues to provide exceptional service to employers and exceptional care to employees. The Director of Sales for Onsites- West Coast Region is responsible for identifying new business opportunities, securing, managing, and maintaining business relationships with onsite health and wellness center client accounts, brokers, and consultants, leading to expanded market share. The director meets sales growth objectives in accordance with Concentra onsite sales policies, practices, procedures, and applicable regulations. Additionally, the director will achieve objectives related to sales and growth of Concentras complete service offering. Responsibilities Develop and execute strategy to expand market share through new customer prospects and/or existing accounts with significant growth opportunity. Deliver weekly Business Unit General Capabilities presentation in person, via Webex, and/or phone conference. Grow and maintain select existing customer relationships as identified collaboratively with VP Onsite Sales and National Onsite Leadership Team. Maintain a sales funnel with expected values within each sales stage. Meet minimum quarterly/annual revenue goals established by Senior Management. Identify and pursue new customer opportunities and articulate Concentras full onsite scope of service with a focus on securing and growing new account revenue. Lead Onsite Customer Strategy and Pursuit approval calls (Go/No Go Calls). Close/Finalize the sale, develop an implementation strategy across multiple disciplines (Operations, Clinical, Sales) with established inception dates. Communicate and solicit appropriate approvals on pricing/margin targets across multiple disciplines. Coordinate setup of Concentra service offering/protocol and customer onboarding to ensure smooth business transition and implementation. Establish open channel communication with Concentra Management and service providers to create freeflowing customer/market information. Coordinate sales/support activity with market/local leadership across multiple territories as needed. Submit weekly activity reports to designated management personnel via CRM system. Submit monthly productivity reports to designated management personnel via CRM system. Interpret and deliver various customerrelated outcome data. Identify, interpret, and develop customer proposal requirements and communicate accordingly with management and corporate proposal development team. Maintain current knowledge of industry partners, brokers, consultants, competitors, industry organizations, and resources. Pursue and maintain key industry thought leaders (consultancies, brokerage houses) relationships and endorsements. Attend industry trade shows and related events. Present at highest levels of client organizational management (Senior, Csuite). Role is based in the West Coast Region. Travel required nationally. Qualifications Bachelors degree in public health, healthcare administration, business, or equivalent education and experience. Experience in lieu of required education is acceptable. In lieu of undergraduate degree, the ratio is 1:1: one year of college equals one year of work experience and vice versa. Advanced degree in public health, healthcare administration, or business preferred. Concentra leadership and customer service training. At least five years of directly applicable experience in onsite health and wellness center sales and/or operations. Existing onsite medical center client, broker, and consultant relationships within the space is a plus. Demonstrated general knowledge of onsite health care delivery, billing, case management, network applications, and state regulation standards within the onsite health and wellness industry. Job Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility. Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions. Outstanding customer service skills and ability to deal with people in a manner that shows tact and professionalism. Ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies. Basic financial analysis and ROI trend review skills. Demonstrated excellent written and verbal communication skills. Demonstrated deadline orientation. Demonstrated organizational and project management skills. Demonstrated time management. Demonstrated sense of urgency and prioritization skills. Demonstrated ability to form strong internal and external relationships. Demonstrated attention to detail. Demonstrated ability to follow through and follow up. Demonstrated research and data application skills. Competitive analysis and counter response skills. Employee Benefits 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, and Dental Plans Life & Disability Insurance Paid Time Off Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance. This position is eligible to earn a base compensation rate in the range of $90,000 to $110,000 annually plus eligible bonus depending on jobrelated factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Concentra is an Equal Opportunity Employer, including disability/veterans. Seniority level Director Employment type Full-time Job function Sales and Business Development Hospitals and Health Care #J-18808-Ljbffr
