Bookeeper (Accounting/Finance)

At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, were shaping the future of aviation technology. We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences.

We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative.

Component Control (a CAMP Systems Company) is seeking a highly motivated, detail-oriented, and reliable Finance and Accounting Technician responsible for the Finance & Accounting software support function. This role involves delivering exceptional client support, ensuring best practices in accounting processes, identifying and implementing system improvements, and leading user training (onsite, classroom, and remote) for our finance software platform.

Manage and resolve software-related issues with a sense of urgency and ownership.
Provide front-line support by answering the help desk phone line for all incoming service requests, including the Emergency Support line.
Advise customers on best practices and ideal use of software based on business processes, escalating to Professional Services when appropriate.
Provide detailed, actionable feedback for product enhancements and participate in Quality Assurance testing for bugs and updates.
Serve as a key liaison between Software Support and other departments to ensure smooth communication and handoffs.
Apply specialized accounting and finance knowledge to troubleshoot complex system and client issues.
Serve as the primary escalation point for advanced Finance & Accounting technical challenges.
Conduct client consultations and training sessions, ensuring users are confident, capable, and satisfied with software functionality.
Customer Service - Communicates clearly, confidently, and constructively with clients and colleagues.
Quality & Accuracy - Delivers work of the highest quality with close attention to detail.
Dependability - Consistently follows through, meets deadlines, and upholds commitments without supervision.
Initiative - Proactively identifies opportunities for process and product improvement.
Innovation - Brings forward creative ideas that enhance efficiency, client satisfaction, and product performance.

Bachelors degree in accounting or equivalent from a four-year college/university; and a minimum of two (2) years related experience and/or training; Experience providing software training and client support, preferably in a technical or financial setting.
Bilingual a big plus (Spanish preferred).
Knowledge of accounting processes strongly preferred.
Must have the ability to be on-call beyond normal business hours and on weekends. Able to assume ownership of issues/problems/projects and resolve in a timely manner.
Knowledgeable in current networking standards
Fluent with Microsoft servers
Knowledge of Accounting systems (i.e. Knowledge of client/server software systems, SQL, Interbase/ Firebird, and Oracle database systems a plus.
Intermediate to advanced knowledge of Microsoft Office including Outlook, Excel, Powerpoint.
Hardware/Software troubleshooting experience in environments servicing local and remote users.

Hourly compensation range for this opportunity is $29.00 - $33.00 DoE

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.