Current jobs related to Front Desk Agent - Atlanta GA - Aimbridge Hospitality

  • Front Desk Agent

    6 days ago

    Atlanta, Georgia, United States CG HIE MANAGEMENT LLC Full time

    Job Description Job Description Job SummaryHoliday Inn Express Atlanta Downtown (or the "Hotel") is seeking a Front Desk Agent who is responsible for the guest registration process and communication of Hotel services and promotions. This role is crucial to bringing the best guest experience by connecting and understanding the guest needs from arrival to...

  • Front Desk Agent

    4 weeks ago

    Atlanta, Georgia, United States CG HIE MANAGEMENT LLC Full time

    Benefits:Employee discountsFlexible scheduleOpportunity for advancementPaid time offTraining & developmentJob Summary Holiday Inn Express Atlanta Downtown (or the "Hotel") is seeking a Front Desk Agent who is responsible for the guest registration process and communication of Hotel services and promotions. This role is crucial to bringing the best guest...

  • Front Desk Agent

    7 days ago

    Atlanta, Georgia, United States CG HIE MANAGEMENT LLC Full time

    Job Description Job Description Benefits:Employee discountsFlexible scheduleOpportunity for advancementPaid time offTraining & developmentJob SummaryHoliday Inn Express Atlanta Downtown (or the Hotel) is seeking a Front Desk Agent who is responsible for the guest registration process and communication of Hotel services and promotions. This role is crucial to...

  • Front Desk Agent

    3 days ago

    Atlanta, Georgia, United States Crestview Management, LLC Full time

    Job Description: Front Desk AgentLocation: Atlanta, GA, 30354 Job Number: 24141612 Job Category: Rooms & Guest Services Operations Schedule: Full-Time Located Remotely? N Relocation? N Position Type: Non-Management Position Summary The Front Desk Agent is responsible for providing guests with a memorable and unique experience during their stay. They will...

  • Front Desk Agent

    4 weeks ago

    Atlanta, Georgia, United States Crestview Management, LLC Full time

    Job Description: Front Desk AgentLocation: Atlanta, GA, 30354 Job Number: 24141612 Job Category: Rooms & Guest Services Operations Schedule: Full-Time Located Remotely? N Relocation? N Position Type: Non-Management Position Summary The Front Desk Agent is responsible for providing guests with a memorable and unique experience during their stay. They will...

  • Front Desk

    1 week ago

    Atlanta, Georgia, United States Omni Hotels & Resorts Full time

    Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a war Front Desk, Program, Omni, Hotel

  • Front Desk Agent

    3 weeks ago

    Atlanta, Georgia, United States Omni Hotels Full time

    Front Desk AgentJob Locations US-GA-AtlantaRequisition ID 2025-119147# of Openings 2Category (Portal Searching) Front Office OperationsLocationOmni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park...

  • Atlanta Front Desk Agent Position

    5 days ago

    Atlanta, Georgia, United States Aimbridge Hospitality Full time

    At Aimbridge Hospitality, we are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Extended Stay America - Atlanta - Northlake. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all who visit our...

  • Front Desk Agent

    3 days ago

    Atlanta, Georgia, United States Omni Hotels Full time

    Location: Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Hotel Front Desk Agent

    4 weeks ago

    Atlanta, Georgia, United States Wyndham Atlanta Buckhead Hotel & Conference Center Full time

    Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy...

  • Front Desk Agent

    4 weeks ago

    Atlanta, Georgia, United States Omni Hotels Full time

    LocationOmni Atlanta Hotel at Centennial ParkLuxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta...

  • Front Desk Agent

    5 days ago

    Atlanta, Georgia, United States Tandem Hospitality Group LLC Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJOB DESCRIPTION: The Front Desk Agent is responsible for...

  • Front Desk Agent

    4 weeks ago

    Atlanta, Georgia, United States Summit Management Corporation Full time

    Part-Time | Evening Shift | Hospitality with Heart Are you a people-person with a knack for making guests feel right at home? Do you thrive in a fast-paced environment where no two days are the same? If so, TownePlace Suites Buckhead is looking for a Front Desk Agent (PM Shift) to be the welcoming face of our hotel What You'll Be Doing: Guest Experience...

  • Front Desk Agent

    3 weeks ago

    Atlanta, Georgia, United States Summit Management Corporation Full time

    Part-Time | Evening Shift | Hospitality with Heart Are you a people-person with a knack for making guests feel right at home? Do you thrive in a fast-paced environment where no two days are the same? If so, TownePlace Suites Buckhead is looking for a Front Desk Agent (PM Shift) to be the welcoming face of our hotel What You'll Be Doing: Guest Experience...

  • Front Desk Agent

    4 weeks ago

    Atlanta, Georgia, United States Highgate Hotels Full time

    Front Desk AgentRequisition ID 2025-62750Category Front Office OperationsJob LocationUS-GA-AtlantaPropertyLa Quinta Atlanta - Perimeter/Medical CenterCompensation TypeHourlyHighgate HotelsHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S....

  • Senior Front Desk Hospitality Agent

    4 weeks ago

    Atlanta, Georgia, United States Sonder Holdings, Inc. Full time

    Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...

  • Senior Front Desk Hospitality Agent

    3 weeks ago

    Atlanta, Georgia, United States Sonder Holdings, Inc. Full time

    Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...

  • Front Desk Agent

    5 days ago

    Atlanta, Georgia, United States StepStone Hospitality Inc. Full time

    Job Description Job Description Description:Sheraton Galleria, Atlanta is a beautifully renovated hotel, ideally located just minutes from Truist Park, home of the Atlanta Braves. With 278 rooms and 5,000 sq. ft. of meeting and conference space, our hotel provides a dynamic and welcoming atmosphere for both business and leisure travelers. Boasting modern...

  • Front Desk Agent

    3 weeks ago

    Atlanta, Georgia, United States StepStone Hospitality Full time

    Sheraton Galleria, Atlanta is a beautifully renovated hotel, ideally located just minutes from Truist Park, home of the Atlanta Braves. With 278 rooms and 5,000 sq. ft. of meeting and conference space, our hotel provides a dynamic and welcoming atmosphere for both business and leisure travelers. Boasting modern amenities, stylish design, and an unbeatable...

  • Front Desk Agent

    3 days ago

    Atlanta, Georgia, United States Aimbridge Hospitality Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...

Front Desk Agent

1 month ago

Atlanta GA, United States Aimbridge Hospitality Full time
Job Summary

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Responsibilities

QUALIFICATIONS:

High School diploma or equivalent required; College course work in related field helpful.

Experience in a hotel or a related field preferred.

Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.

Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful high pressure situations.

Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.

Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.

Must be able to work with and understand financial information and data and basic arithmetic functions.

Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing

Ability to read comprehend and write simple instructions and/or short correspondence and memos

Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations

An operational knowledge of Microsoft Office suite

Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays

Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)

Ability to participate in the creation of an enjoyable work environment

RESPONSIBILITIES:

Approach all encounters with guests and associates in a friendly service oriented manner.

Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).

Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.

Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.

Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.

Handle requests for information mail and messages in an efficient and courteous manner.

Answer guest inquires about hotel service facilities and hours of operation.

Answer inquiries from guests regarding restaurants transportation entertainment etc.

Establish and maintain good communications and team work with fellow associates and other departments within the hotel.

Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.

Obtain all necessary information when taking room reservations and follow rate quoting scenario.

Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.

Have knowledge of and assist in emergency procedures as required.

Handle check-ins and check-outs in a friendly efficient and courteous manner.

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.

Use proper two-way radio etiquette at all times when communicating with other associates.

As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members

Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.

Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Access to back of house areas of the hotel and sensitive information

Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank

Interact and occasionally have unsupervised contact with guests and/or colleagues

Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets

Drive safely on behalf of the company for business reasons

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

Property Details

Adjacent to Centennial Olympic Park, this Atlanta hotel features free WiFi everywhere and a 24-hour mini-market with snacks an drinks. Rooms include a 32-inch flat-screen TV, microwave, and refrigerator.

Rooms include a desk with power converters and a coffee machine with a tea and coffee selection. In-room video games, ironing facilities, and video express check-out are also standard at AC Hotel Atlanta Downtown. Connecting rooms are available.

The 24-hour business center includes computer access and copy-fax services. The self-service laundry is also open 24-hours, and same-dry dry cleaning can be ordered for a fee.

Peachtree Center Station MARTA, which goes directly to the Hartsfield-Jackson Atlanta International Airport, is 6 minutes' walk away. The Georgia Aquarium, the CNN Studios, State Farm Arena and Mercedes Benz Stadium are all within 0.6 mi of the property.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offeringDaily Pay Ask your Recruiter for more details

Medical Dental and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Apply for this position (

Need help finding the right job?

We can recommend jobs specifically for you

EEO Statement

Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PropertyAC Atlanta Downtown

Posted Date3 days ago(2/17/2025 2:59 PM)

ID2025-371176

LocationUS-GA-Atlanta

CategoryFront Office/Guest Services

TypeRegular

StatusFull-Time

Company : NameAimbridge Hospitality Aimbridge Hospitality