EVP, Lead to Cash

Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnt a buzzword its a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? Youre in the right place Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking an exceptional and transformative Executive Vice President of Lead to Cash to architect, lead and drive the next generation global operations strategy. This executive role will define and optimize our endtoend revenue ecosystem as an industry leader operating at the intersection of AI, automation, and digital commerce transformation across the Agentic Enterprise. This role will oversee a large global revenue operations organization while serving as a strategic partner to executive leadership in accelerating Salesforces growth trajectory in the market. As the EVP of Lead to Cash, this position will serve as advisor to the senior leadership team and Board of Directors to ensure consistency, scalability and proactive insights into revenue operations across all customer segments, from SMB and Commercial to Enterprise accounts. The leader will lead a worldclass global team, modernizing revenue operations grounded in an AIdriven, customercentric business model while driving annual recurring revenue. This role will have the opportunity to lead the endtoend revenue operations for the worlds leading CRM platform with direct partnership with the Chief Revenue Officer (CRO), CEO, and executive leadership team and a key role in shaping Salesforces growth trajectory and modern revenue operations through AI and digital transformation. Key Responsibilities Strategic Leadership & Organization Excellence Lead and inspire a global Lead to Cash organization across multiple regions and business groups. Develop and execute comprehensive revenue operations strategy aligned to growth objectives and scaled solutions. Foster a culture of operational excellence, innovation and datadriven decision making within the revenue operations organization. Integrate L2C with partnerled channels (channel partners, resellers) and external marketplaces. Partner closely with the CRO, CEO and executive leadership team to craft compelling revenue growth narratives across the tech sector. Revenue Operations Excellence & EndtoEnd Expertise Demonstrate industryleading expertise across the complete Lead to Cash ecosystem: Lead Generation, Qualification and Conversation Optimization. Sales Process Engineering and Deal Acceleration. Revenue Analytics, Forecasting and Performance Management, drive integrated processes that maximize conversation rates, accelerate deal velocity and optimize customer value. Lead strategic deployment of Salesforces own platform capabilities to showcase revenue operations excellence. Technology & AI Driven Revenue Innovation Oversee a comprehensive revenue technology stack including CRM, CPQ, billing, analytics, and AIpowered automation platforms. AI and automation initiatives that enhance revenue predictability and operation efficiency. Establishing and enforcing enterprisewide data governance across the revenue tech stack (CRM, CPQ, ERP) to ensure a single source of truth for all financial and customer metrics. Cultivate advanced analytics and AI capabilities to provide strategic insights on revenue performance and market opportunities. Drive the development of nextgeneration revenue operations capabilities, aligned to industry standards and benchmark for the future state of the Agentic Enterprise. Crossfunctional Partnership & Market Leadership Collaborate with Sales, Marketing, Customer Success, Finance, Legal and Product teams on integrated revenue optimization. Partner with product teams to influence roadmap priorities that enhance customer acquisition, retention and expansion. Develop scalable processes and systems that support continued growth trajectory. Ensure consistent execution of revenue operations excellence across all global markets and customer segments. Required Qualifications Experience & Background 18 years of progressive revenue operations leadership experience, preferably in SaaS, technology or enterprise software. Proven track record managing large, global revenue operations teams. Demonstrated success in highgrowth, fastpaced technology environments, leading at scale. Experience working directly with Csuite executives and board members. Excellent communication skills, both written and verbal, and an ability to influence senior executives. Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.). Skills & Competencies Exceptional strategic thinking and revenue process optimization capabilities. Outstanding change management and largescale transformation capabilities. Ability to design and implement complex, multisystem global business processes. Deep expertise in enterprisewide CRM, billing and revenue recognition systems. Advanced analytics and AI implementation skills with ability to translate data into strategic business insights. Depth of understanding of SaaS metrics, financial planning, and revenue forecasting. Leadership Qualities Transformational leadership with ability to influence across all organization levels of leadership from sales to the board of directors. Strategic visionary mindset with exceptional tactical execution capabilities. Cultural fit with Salesforces values of Trust, Customer Success, Innovation, and Equality. Passion for technology, AI, and the future of enterprise software. Unleash Your Potential When you join Salesforce, youll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, well bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine whats possible for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of nondiscrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, jobrelated knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New Yorkbased roles, the base salary hiring range for this position is $476,000 to $567,000. For Washingtonbased roles, the base salary hiring range for this position is $476,000 to $567,000. For Californiabased roles, the base salary hiring range for this position is $476,000 to $567,000. For Illinois based roles, the base salary hiring range for this position is $476,000 to $567,000. For Massachusetts based roles, the base salary hiring range for this position is $476,000 to $567,000. #J-18808-Ljbffr