Director, Project Quality

Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.
As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work both in and out of the office.
Were looking for a hands-on Hardware Reliability Director to lead the strategy and execution of our hardware reliability and validation programs. In this role, youll ensure that every Oura product meets the highest standards of quality, durability, and performance. Youll drive reliability initiatives from concept through mass production, collaborating closely with testing, design, firmware, quality, and manufacturing teams to deliver products that stand up to real-world use. As both a technical and people leader, youll mentor a talented team of reliability engineers while staying actively involved in testing, data analysis, and problem-solving that directly shape the Oura Ring experience.
This is an on-site position based in San Diego or San Francisco, CA.
Drive the evolution of reliability and validation methodologies across mechanical, electrical, and environmental domains to ensure long-term product durability and customer satisfaction.
Establish standardized reliability metrics and KPIs to measure and continuously improve product robustness, test coverage, and overall quality.
Provide technical guidance, performance feedback, and career development support.
Partner closely with product design, mechanical, electrical, firmware, and operations teams to ensure reliability is embedded throughout the development lifecycle.
Lead hardware reliability strategy integration with contract manufacturers (CMs), ensuring consistent quality during development and mass production.
Establish reliability requirements, qualification plans, and test protocols for CMs to ensure consistent product performance at scale.
Manage relationships with external labs and technology partners to augment in-house reliability capabilities and validate compliance with safety and regulatory standards.
Provide hands-on technical leadership in critical reliability investigations, from initial failure observation through detailed root cause analysis, validation, and corrective action.
Lead root cause investigations and drive resolution of complex hardware issues leveraging deep technical knowledge across mechanical, electrical, and materials domains.
Work closely with Electrical, Mechanical, firmware and test engineers and design teams in the lab and on-site at contract manufacturers to review data, inspect failure modes, and validate corrective actions in real time.
Champion data-driven decision-making by integrating statistical methods, reliability modeling, and accelerated life testing into issue resolution processes.
Drive the development and deployment of automated test systems, custom reliability fixtures, and instrumentation setups, contributing directly to technical design reviews and implementation.
Lead or participate in hands-on failure analysis and teardown reviews for field returns and production incidents, ensuring lessons learned translate into improved design and process controls.
Collaborate with quality, operations, and design teams to ensure issues are fully resolved, verified through testing, and captured in preventive reliability design guidelines.
Quality Systems, Process, and Resource Management
Oversee documentation quality and risk management frameworks to drive transparency and informed decision-making.
Forecast future resourcing and capacity needs and advocate for hiring, contractor support, or investments in alignment with roadmap demands.

Proven track record of defining and executing reliability strategies that improved product quality and reduced field failures.
~ Experience with contract manufacturer collaboration from NPI through mass production.
~ Demonstrated success in leading cross-functional initiatives that improved product quality.
~ Deep knowledge of reliability engineering principles, HW testing, mechanical and electrical durability, failure analysis, data management and component qualification.
~ Familiarity with regulatory and safety compliance.
~ Strong understanding of test automation platforms, lab instrumentation, and statistical analysis tools.
~ Strategic thinker with strong project management, interpersonal, and communication skills.
~ On-site preferred; Travel to contract manufacturers, labs, and site locations as needed to support builds and validation.
Competitive salary and equity packages
~ Health, dental, vision insurance, and mental health resources
~ 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
~ We celebrate diversity and are committed to creating an inclusive environment for all employees. We will provide reasonable accommodation in the interview process for individuals with disabilities.
We will never ask for personal information or payment for equipment upfront.