Director, Retail Employee Experience
1 week ago
We're looking for a highly strategic and experienced Director of Retail Employee Experience to redefine the employee experience for our retail teams. This role will lead the vision, strategy, and execution for all retail-facing communications and learning and development initiatives, directly impacting the engagement, growth, and effectiveness of over 5,000 employees across the US and Canada.
As a leader in a highly visible role, you'll partner with senior leadership to build a culture where employees feel informed, supported, and empowered to succeed. This position reports to the Senior Director, US Retail & Omni Channel Operations and will manage a team of five direct reports.
Lead the overall communication strategy and content development for all retail stores, including critical updates on consumer experience, operations, recognition, and engagement.
Create and deliver high-impact presentations, speeches, and videos for senior leaders, including the VP of Retail.
Own and manage all field events and conferences, while also developing a comprehensive recognition and contest strategy that motivates and inspires our retail teams.
Build and oversee a robust learning and development program for all levels of our retail organization—from stylists to district managers. This includes creating and managing content for onboarding, service, operational, and product training.
Leverage data, insights, and feedback to continuously improve and elevate training programs, embracing a growth mindset to innovate how we communicate and train.
Evaluate and improve team processes to ensure efficiency, accuracy, and consistency in how we deliver communications and training.
Oversee communication and learning management systems, partnering with global teams on enhancements and platform changes to ensure a seamless employee experience.
About You You have 7-10 years of experience in communications, learning and development, or a related field, preferably within the retail or hospitality industries.
You have a proven track record of creating and implementing large-scale training and communication strategies.
You are a strategic leader with the ability to influence and partner with all levels of management and employees.
You have exceptional project management, organizational, and change management skills, with the ability to thrive in a fast-paced environment.
You are an expert at prioritizing tasks, managing multiple projects simultaneously, and working independently.
You have a strong understanding of learning management systems and communication platforms.
A Bachelor's Degree is required.
Travel within North America is required.
This is a hybrid position based in our San Francisco, CA headquarters. You will be expected in office 3 days per week typically Tuesday-Thursday. Note, time in office can vary depending on business needs.
offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life.
EOE M/F/Disability/Vets
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Director, Retail Employee Experience
2 weeks ago
San Francisco, CA, United States Levi Strauss & Co. Full timeDirector, Retail Employee Experience page is loaded## Director, Retail Employee Experiencelocations: HQ-Office, San Francisco, CA, USAtime type: We're looking for a highly strategic and experienced Director of Retail Employee Experience to redefine the employee experience for our retail teams. This role will lead the vision, strategy, and execution for all...
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Director, Retail Employee Experience
1 week ago
San Francisco, CA, United States Levi Strauss & Co. Full timeDirector, Retail Employee Experience page is loaded## Director, Retail Employee Experiencelocations: HQ-Office, San Francisco, CA, USAtime type: To be considered for an interview, please make sure your application is full in line with the job specs as found below. **We're looking for a highly strategic and experienced Director of Retail Employee Experience...
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Director, Retail Employee Experience
2 weeks ago
San Francisco, United States Levi Strauss & Co. Full timeDirector, Retail Employee Experience page is loaded## Director, Retail Employee Experiencelocations: HQ-Office, San Francisco, CA, USAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-0142549## **JOB DESCRIPTION**Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people...
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Director, Retail Employee Experience
2 weeks ago
San Francisco, CA, United States Levi Strauss & Co. Full timeDirector, Retail Employee Experience page is loaded## Director, Retail Employee Experiencelocations: HQ-Office, San Francisco, CA, USAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-0142549## **JOB DESCRIPTION**Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people...
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Director, Retail Employee Experience
3 weeks ago
San Francisco, United States Levi Strauss & Co. Full timeDirector Of Retail Employee ExperienceCalling all originals: At Levi Strauss & Co., you can be yourself and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your...
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Director, Retail Employee Experience
3 weeks ago
San Francisco, CA, United States Levi Strauss & Co. Full timeDirector, Retail Employee Experience page is loaded## Director, Retail Employee Experiencelocations: HQ-Office, San Francisco, CA, USAtime type: We're looking for a highly strategic and experienced Director of Retail Employee Experience to redefine the employee experience for our retail teams. This role will lead the vision, strategy, and execution for all...
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Director, Retail Employee Experience
1 day ago
San Francisco, United States Levi Strauss & Co Full timeJOB DESCRIPTIONCalling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.We're...
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Director, Retail Employee Experience
7 days ago
San Francisco, CA, United States Levi Strauss & Co. Full timeDirector, Retail Employee Experience page is loaded## Director, Retail Employee Experiencelocations: HQ-Office, San Francisco, CA, USAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-0142549## JOB DESCRIPTION Calling all originals: At Levi Strauss & Co., you can be yourself and be part of something bigger. We're a company of people who...
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Director, Retail Employee Experience
3 weeks ago
San Francisco, CA, United States Levi Strauss & Co. Full timeCalling all originals: At Levi Strauss & Co., you can be yourself and be part of something bigger. Were a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future. We're looking for a highly...
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Director of Retail Experience
2 weeks ago
San Francisco, CA, United States Levi Strauss & Co. Full timeA leading global apparel company is seeking a Director of Retail Employee Experience in San Francisco, CA to enhance the engagement and effectiveness of retail employees. Ready to make your application Please do read through the description at least once before clicking on Apply. You will develop communication strategies and oversee learning initiatives for...
