Collections Specialist
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[Accounts Receivable / Remote]
- Anywhere in U.
S. / Comprehensive pay & benefits / 401(k) with company match / Flexible vacation / Paid leave: Family care-Parental-Sick / Commitment to work-life balance
- As a Collections Specialist, you will: handle a high volume of customer calls and emails to resolve payment issues and provide exceptional customer service; negotiate repayment plans and settlements with customers in a professional and effective manner; accurately update and maintain customer accounts and payment information in the company's database; research and resolve any billing discrepancies or disputes; work closely with other departments to ensure timely and accurate resolution of customer issues; manage and prioritize a large workload while meeting established collection goals; maintain a thorough understanding of company policies, procedures, and regulations related to collections; and proactively identify and implement process improvements to increase efficiency and effectiveness. Hiring Immediately >>
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