Panda Express General Manager
24 hours ago
Knute Rockne Travel Plaza
We strive to do great things for each other, our customers, our partners, our communities, and our planet. General Managers are responsible for attending to customer needs and business needs such as completing sales transactions and performing support functions, which may include preparing food, cleaning displays &/or stock areas and assisting with stock activities (plus other assignments as needed).
Dental Insurance
• Flexible Schedule
• As a General Manager, you will be ready to help with a variety of duties, including working on the front lines to ensure excellent service for our customers and set the pace for the team.
· Maintain quality food operations while ensuring customer satisfaction
· Achieve gross profit margin, net margin and sales targets
· Meet sales goals through motivating the team, executing foundational processes, and achieving target results
· Ensures inventory data is correct by performing inventory counts and checks
· Demonstrate proficient company, brand, and product knowledge
· Uphold and coach others on achieving food safety standards
· Display people leadership through staffing, development, training, and talent management/succession planning
· Provide restaurant leadership through managing performance, clear communication, and escalating issues as needed
· Adhere to restaurant systems and processes to accomplish monthly, weekly, and shift goals
· Follow company policies and procedures and comply with all federal, state, and local regulations
· This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities
· Must have 3+ years of experience in QSR (quick service restaurant) or similar restaurant management operations
• 2+ years food & beverage, cash handling, and customer service experience required
• 1+ year of restaurant management experience preferred
• Strong leadership and management skills with prove ability to motivate and inspire a team
• Flexible and open schedule including holidays and weekends
• Basic food safety understanding and practice; Proven ability to run great shifts and coach 10+ team members
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