CEO, Head of Global Services

2 weeks ago

San Francisco CA, United States Toptal Full time

As the CEO, Head of Global Services, you will join a group of handson executives to drive the growth and operational excellence of Toptal. You will be the chief architect of each solution. You will work to construct frameworks and problemsolve in ways that push the limits of whats possible in technology and talent acquisition and that solve those problems at scale. You will have complete responsibility for the strategy of Toptals service lines including Technology Services, Management Consulting, and Marketing Agency.
This is a remote position. Resumes and communication must be submitted in English.
Build and own the vision, strategy, and execution plan for Toptals services functionincluding all service lines.
Define the organizational structure and leadership model for the Services teams, ensuring the right roles and capabilities are in place.
Provide handson operational leadership, bringing rigor, consistency, and clear accountability to all service lines and functions.
Partner crossfunctionally with Product, Marketing, Finance, and Legal to execute on strategic priorities and companywide initiatives.
Drive a highperformance culture across all functions and businesses, while ensuring we are tightly aligned to support delivery excellence, scalability, and evolving business needs.
Bachelors degree is required. Masters degree in Engineering, Business, or a related field preferred.
~10+ years of progressive leadership experience in managing complex service organizations and multiple business units, ideally within professional services or technologydriven environments.
~ Proven track record of successfully leading multiservice line operations with accountability for P&L, growth, and operational excellence.
~ Experience at a technology or hypergrowth company is strongly preferred.
~ Management consulting experience at a toptier firm (e.g., Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.
~ Experience driving crossfunctional collaboration and alignment across sales, marketing, delivery, and support functions.
~ Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
~ Quality. Willingness to travel to meet with clients, team members, and stakeholders.
~ You must be a worldclass individual contributor to thrive at Toptal. Regularly and reliably attend scheduled virtual team meetings on camera.
Work independently with minimal supervision.
Use all required digital collaboration tools.

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