Senior Account Manager
4 weeks ago
About the RoleAt Zero Gravity Marketing, we help brands defy gravitydelivering real results at every altitude. As a full-service digital marketing agency, we exist at the intersection of creativity, performance, and strategyturning bold ideas into measurable momentum.The Senior Account Manager will serve as the primary liaison between our clients and internal teams. In this role, youll oversee the successful execution of marketing strategies, ensure alignment with client goals, and maintain a high level of satisfaction through proactive communication and performance management. Youll be responsible for managing client relationships, monitoring campaign performance, presenting insights and reports, and driving/supporting client retention, upsells, and renewals. This role requires a mix of strategic thinking, attention to detail, and relationship management skills and the ability to balance client needs with organizational priorities. What You'll DoManage a portfolio of client accounts and act as the primary point of contact.Oversee campaign execution and ensure deliverables align with strategic objectives.Collaborate with internal teams to maintain high-quality performance across channels.Monitor project hours and timelines to ensure efficient delivery and alignment with budgeted resources. Analyze campaign data and prepare clear, actionable performance reports for clients.Lead client meetings, check-ins, and performance review calls.Identify risks such as declining engagement or client dissatisfaction early and work proactively with internal teams to address them. Maintain awareness of project efficiency and recommend adjustments when needed to support both client success and operational health. Demonstrate strong emotional intelligence and conflict resolution skills to manage challenging conversations, resolve client concerns and maintain positive, productive relationships.Identify opportunities for upsells, renewals, and account growth.Maintain a strong client experience through clear communication, responsiveness, and accountability.Track client health metrics and contribute to retention goals.Support the continuous improvement of account management processes and communication workflows.What You'll BringMinimum 2+ years of digital marketing experience, ideally in a marketing agency setting.Proven experience managing client accounts and supporting campaign performance.Strong understanding of digital marketing channels (paid social, paid search, email, analytics, etc.).Excellent written and verbal communication skills.Highly organized with strong project management capabilities.Analytical mindset with a focus on results and data-driven decision-making.Experience using analytics and reporting tools (e.g., Google Analytics, Meta Ads Manager).Bonus PointsExperience working with purpose-driven or personal brands.Familiarity with project management tools (Asana).Demonstrated success in client retention and growth initiatives.Why Youll Love It HereRemote, flexible work environmentA collaborative, supportive team culture that values growth and innovation.Opportunities to lead initiatives that directly impact agency operations and client success.Competitive salary, benefits, and opportunities for advancement.Opportunities for professional growth; Ongoing training and development Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. recblid f5czj2s6f6r85gvms642uujkuba5hs
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Senior Manager, Enterprise Accounts
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Cambridge, MA, United States EverQuote Full timeEverQuote is seeking an exceptional and highly driven individual to join our team as a Senior Manager, Enterprise Accounts. In this critical role, you will be responsible for developing the strongest possible relationships with our insurance carrier partners, elevating EverQuote's position from a marketing company to a strategic growth partner. You will...
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Senior Accountant
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Cambridge, MA, United States CFS Full timeFind out if this opportunity is a good fit by reading all of the information that follows below. Senior Accountant | Biotechnology Posted by Creative Financial Staffing (CFS) Location: Cambridge, MA 02139 - Hybrid (2-3 days On-Site) Salary: $95,000-$115,000 + Bonus About the Opportunity Our client, an innovative biotech organization developing...
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Cambridge, United States Forrester Research, Inc. Full timeAt Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients...
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Senior Accountant
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Senior Accountant
3 weeks ago
Cambridge, United States CFS Full timeSenior Accountant | Biotechnology Posted by Creative Financial Staffing (CFS)Location: Cambridge, MA 02139 - Hybrid (2-3 days On-Site)Salary: $95,000-$115,000 + Bonus About the Opportunity Our client, an innovative biotech organization developing next-generation therapies, is seeking a Senior Accountant to support general accounting, month-end close, and...
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Senior Accountant
3 hours ago
Cambridge, MA, United States CFS Full timeCreative Financial Staffing is working with an exciting technology company in Cambridge to identify a Senior Accountant to join their team. About the Company Seeking a Senior Accountant: Born from a partnership between a major university and a publicly traded manufacturer, they conduct research on AI, robotics, and transportation technology The...
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Senior Accountant
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Senior Accountant
5 days ago
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