Sales and Retention Representatives
2 weeks ago
Sales and Retention Representatives Seeking a driven and passionate Inside Sales Specialist to cultivate and retain our valued client base. This role is crucial in ensuring member satisfaction and driving growth.
Key Responsibilities:
Master and effectively communicate the value proposition and benefits of membership across all tiers through phone and email communication with members.
Proactively engage with members considering cancellation, actively listening to their concerns and presenting tailored solutions and offers to encourage retention.
Convert trial members into paid subscribers by highlighting the long-term value and advantages of a paid membership.
Respond to inquiries from prospective members via phone and email, providing comprehensive information about membership options and guiding them through the application process.
Maintain expert-level knowledge of all membership benefits, tiers, and offers.
High volume calls
Qualifications:
~5+ years of proven sales experience in a fast-paced environment, with a strong focus on retention.
~ Exceptional phone and professional written communication skills.
~ Strong background in sales and customer retention.
~ Experience with a subscription-based business model is highly preferred.
~ Demonstrated experience working with executive-level clientele.
~ Highly self-motivated with a strong work ethic and a results-oriented mindset.
~ Excellent verbal and written communication skills; comfortable with both email and phone communication for effective problem-solving.
~ Ability to thrive both independently and collaboratively within a fast-paced team environment.
HOUWD51
Interested candidates please send resume in Word format Please reference job code 136165 when responding to this ad.
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