Floor Manager

Floor Manager Makiin Concepts Hospitality Group is a multi-concepts company based in Houston, Texas. We are an innovative and growing restaurant group. We are looking for an individual who is creative, ambitious, and passionate about food. Our mission is to illuminate the unknown, celebrate the overlooked, and transport you to the heart of captivating stories waiting to be unveiled. We are dedicated to immersing our guests in an extraordinarily full Eastern culture experience that transcends the boundaries of traditional food and accommodation. This upscale restaurant is seeking a Floor Manager. We are searching for an outgoing and qualified professional who is motivated by results. Innovative and passionate group of people that love food. Institute ongoing training programs for making sure that the highest quality service standards are being obtained, including developing new training materials Responsible to organize & conduct pre-shift as well as other meetings communicating pertinent information to the staff, like house count menu changes, customer feedback, and improvement opportunity Interact positively with guests promoting services; Responsible to answer telephones, coordinate customer request, resolve conflicts, and manage reservations Assist GM on managing the wine and bar program Organize special events in the restaurant and offsite Maintain rapport with all teams and help drive the Makiin hospitality culture Responsible to monitor as well as take action to make sure food quality service standards are met Responsible to verify temperatures, judge appearance as well as the taste of products check preparation methods to define quality Help G.
M manage payroll processes time entries, tip management on a daily basis Help G.
M manage P&L and cost optimization, evaluate the cost-effectiveness of all aspects of the operation, develop as well as implement cost-saving profit-enhancing measures Responsible for restaurant marketing, including digital marketing, website, and social media management Responsible to manage and maintain an online ordering system Adhere to all safety and sanitation regulation per company's standard and health code Manage restaurant reputation
- including responding to web inquiries, and reviews on OpenTable, Yelp, Popmenu, Google Business, and UberEat Manage restaurant operating processes, POS system, online ordering system, inventory Minimum of 2 years' experience in restaurant management in a fine dining concept. Store volume sales +3MM Strong customer service mindset and the ability to handle customer complaints effectively Knowledge of health and safety regulations and licensing requirements for restaurants Excellent organizational and time management skills Ability to work evenings, weekends, and Holidays as required 2+ years' experience in managing a team of 25+ employees ~2+ years' experience as restaurant manager in a fine dining restaurant with +3MM in sales. ~ Working knowledge of business and software ~ Working knowledge of POS and inventory systems ~ Wine and liquors knowledge is a plus

Job Type
Full-time Dental insurance Health insurance Flexible schedule Bonus program Day shift Night shift Evening shift Holidays Shift: 10-11 hours shift We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Welcome to Makiin, a vibrant and dynamic Thai dining experience nestled in the heart of Houston's prestigious Hanover in River Oaks. At Makiin, we invite you on a culinary journey where traditional Thai plates are reimagined with a modern and inventive twist. Indulge your senses as we take you on an unforgettable adventure, where the rich heritage of Thai cuisine intertwines seamlessly with innovation. Our visionary founder and team of passionate chefs, drawing inspiration from the vibrant streets of Thailand and armed with their creative prowess, have curated a menu that pushes boundaries and surprises even the most discerning palates. While you savor our delectable creations, you'll find yourself immersed in an ambiance that effortlessly fuses contemporary elegance with the welcoming embrace of warm hospitality. The stage is set for you to create cherished memories, engage in captivating conversations, and embark on a culinary journey that resonates long after the last bite. As a member of our team, you'll join a company guided by a passionate management team that is committed to nurturing your talents, fostering your growth, driving the narrative of modern hospitality concepts forward, and crafting history with every innovative idea you bring to life. MaKiin Concepts Hospitality Group