Help Desk Technician

2 weeks ago


Marysville OH, United States CFS Full time

If you think you are the right match for the following opportunity, apply after reading the complete description. Help Desk Technician - Dublin, Ohio Are you passionate about technology and delivering exceptional customer service? We're looking for a Help Desk Technician to join our growing IT team in Dublin, Ohio. This role is perfect for someone who thrives in a fast-paced environment and enjoys solving technical challenges. What You'll Do As a Help Desk Technician, you will: Answer incoming calls and provide outstanding customer support. Collaborate with the team to manage and resolve approximately 60 tickets per day, supporting 200 clients. Travel onsite to client offices as needed to ensure smooth operations. What We're Looking For To succeed as a Help Desk Technician, you must have: Valid driver's license (travel required). Strong knowledge of Microsoft licensing. Proficiency with Windows OS. Basic networking skills and familiarity with Active Directory. Ability to lift up to 50 lbs. Bonus Skills If you have these, you'll stand out as a Help Desk Technician: Experience working with Managed Service Providers (MSPs) and platforms like CSP, Pax8, Arista, Ubiquiti. Knowledge of VoIP systems. Why Join Us? As a Help Desk Technician, you'll: Work with a dynamic team supporting diverse clients. Gain opportunities for growth and hands-on experience with cutting-edge technologies. Enjoy competitive compensation and benefits. xrczosw If you're ready to take the next step in your IT career, apply today to become our next Help Desk Technician Salary: $44,000-50,000


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