IT Help Desk
1 week ago
Duration: long term contract Job Responsibilities
Provide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues.
Respond to enterprise connectivity issues in an analytical and methodical documented manner
Build rapport and elicit problem details from service desk customers.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
Use remote tools and diagnostic utilities to aid in troubleshooting.
Identify and learn appropriate software and hardware used and supported by the organization.
Work as an effective team member
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Help Desk Specialist
2 weeks ago
Westerville, OH, United States CFS Full timeHelp Desk Technician Columbus, OH | On-site If your skills, experience, and qualifications match those in this job overview, do not delay your application. $50k- $56k Overview We are seeking an experienced and customer-focused Help Desk Technician to support a fast-paced manufacturing environment. This role is ideal for someone who thrives in a hands-on,...
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IT Help Desk Professional
1 week ago
Dayton, OH, United States Creative Financial Staffing Full timeJob Title: IT Help Desk Professional Overview: Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Our client is seeking a proactive and service-oriented IT Help Desk Professional to join their growing team. As an IT Help Desk Professional , you will be the first point of contact for all...
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Information Technology Help Desk
1 week ago
Marysville, United States Robert Half Full timeDuration: long term contractJob ResponsibilitiesProvide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues.Respond to enterprise connectivity issues in an analytical and methodical documented mannerBuild rapport and elicit problem details...
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Information Technology Help Desk
2 weeks ago
Marysville, United States Robert Half Full timeDuration: long term contractJob ResponsibilitiesProvide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues.Respond to enterprise connectivity issues in an analytical and methodical documented mannerBuild rapport and elicit problem details...
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Help Desk
2 weeks ago
Seville, OH, United States Aquarius Professional Staffing Full timeWould you like the opportunity to get your foot in the door with one of the most reputable financial institutions in the area? What you will be doing as the Help Desk Specialist: Ensure proper computer operation so that the end users can accomplish business related tasks. Prioritizing, documenting and actively resolving associates IT problems. ...
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Help Desk Specialist
4 days ago
Seville, OH, United States Aquarius Professional Staffing Full timeWould you like the opportunity to get your foot in the door with one of the most reputable financial institutions in the area? Don't miss your chance and apply now! What you will be doing as the Help Desk Specialist: Ensure proper computer operation so that the end users can accomplish business related tasks. r Receiving initial calls/emails Prioritizing,...
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Help Desk Analyst
2 days ago
Marysville, United States Robert Half Full timeWe are seeking a highly motivated and customer-focused Helpdesk Analyst to join our dynamic IT support team. As a Helpdesk Analyst, you will contribute to maintaining a positive user experience by delivering excellent customer service and utilizing your technical expertise to address a variety of IT concerns.Location: Onsite in Marysville, OHPay: $21/hr...
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Help Desk Analyst
2 weeks ago
Marysville, United States Robert Half Full timeWe are seeking a highly motivated and customer-focused Helpdesk Analyst to join our dynamic IT support team. As a Helpdesk Analyst, you will contribute to maintaining a positive user experience by delivering excellent customer service and utilizing your technical expertise to address a variety of IT concerns.Location: Onsite in Marysville, OHPay: $21/hr...
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Information Technology Help Desk
2 days ago
Marysville, United States Robert Half Full timeDuration: long term contractJob ResponsibilitiesProvide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues.Respond to enterprise connectivity issues in an analytical and methodical documented mannerBuild rapport and elicit problem details...
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Help Desk Specialist
4 days ago
Willoughby, OH, United States Insight Global Full timeRequired Skills & Experience • 2+ years of experience in an IT support/help desk role, ideally within a financial institution or credit union • Associate degree in Information Technology, Computer Science, or a related field, or equivalent experience Proficient in Microsoft 365, Windows 10/11, Active Directory, and remote support tools Job Description...