Head of Recruiting

1 week ago

San Francisco CA, United States Serval Full time

At Serval, were building the AI platform for IT teams. Our goal is to take on legacy players like ServiceNow, a $230+ bn company, by deploying AI agents to resolve IT issues instead of humans.
Serval automates the automation, using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows.
Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision extends to developing a universal workflow automation platform for all business functions.
Serval was founded by product and engineering leaders from Verkada and is backed by industry-leading investors like First Round, General Catalyst, Alt Capital, and Box Group.
As Head of Talent , youll build and lead recruiting across all functions engineering, product, design, go-to-market, and operations during a phase of rapid growth. Youll own Servals hiring plan end-to-end, designing the systems, processes, and brand that enable us to grow from ~20 to 70+ team members over the next year.
Youll partner directly with the founders and leadership team to forecast hiring needs, elevate our talent bar, and make Serval a magnet for exceptional builders. This is a highly hands-on role part player, part coach for someone who can recruit at a senior level today while building the foundation for tomorrows talent team.
Own the company-wide hiring plan forecast headcount with leadership, prioritize roles, and drive accountability across teams.
Lead full-cycle recruiting for high-impact roles across technical and non-technical functions.
Build scalable hiring infrastructure implement ATS workflows, interview training, and data-driven dashboards.
Develop Servals employer brand through content, events, and outbound storytelling that attract elite talent.
Mentor and grow recruiting capability , including potential future recruiters or coordinators.
Track and analyze recruiting metrics to continuously improve quality, speed, and conversion rates.
5+ years of recruiting experience , ideally with 2+ years leading or founding a recruiting function at a high-growth SaaS or tech startup.
~ Proven ability to scale headcount rapidly (20 70+ in 1218 months) while maintaining exceptional quality.
~ Experience hiring across technical and GTM disciplines , not just one function.
~ Strong operational skills capable of building process, infrastructure, and reporting from scratch.
~ Excellent storytelling and stakeholder management with executives and candidates alike.
~ Bonus Points
Experience hiring globally or building diverse talent pipelines.
Track record of scaling or mentoring recruiting teams .
Comfort with recruiting analytics and compensation benchmarking .
Join a fast-paced team that values velocity, high performance, and fun.
Compensation : Competitive salary, equity, and a comprehensive benefits package.
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