Senior Technical Analyst
2 weeks ago
We are seeking a Senior Service Desk Analyst to deliver advanced technical support and an exceptional customer experience across our organization. In this role, you’ll support internal employees, contractors, and field users while serving as an escalation point for complex issues. You’ll collaborate with cross-functional teams, mentor junior analysts, and help modernize our service desk capabilities. Resolve complex IT Incidents and Service Requests across applications, SaaS platforms, hardware, mobile devices, and networking equipment
Provide expert technical guidance and outstanding customer service via phone and digital support channels
Act as an escalation resource and mentor for junior Service Desk Analysts
Collaborate with IT teams and third-party vendors to ensure timely resolution
Identify trends and recommend preventive solutions and process improvements
Support technology initiatives and projects, including system upgrades and service desk modernization
Assist the Service Desk Manager in maintaining efficient, high-quality service delivery
5+ years of IT service desk or technical support experience
~ Strong troubleshooting skills across hardware, software, SaaS, mobile, and networking technologies
~ Exceptional customer service and communication skills
~ Solid understanding of ITIL principles and Service Desk best practices
~ Experience engaging third-party vendors and service providers
Microsoft 365 application support experience
Experience with desktop operating systems and networking
Hands-on experience with ServiceNow or similar ITSM tools
Bachelor’s degree in Computer Science, Business Management, or a related field (or equivalent experience)
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Senior Analyst
2 weeks ago
New Haven, CT, United States CFS Full timeSenior Analyst, Compliance and Costing Take the next step in your career now, scroll down to read the full role description and make your application. Location: New haven, CT Schedule: Full-time Target Compensation: 115k -130k About the Role We are looking for a Senior Analyst, Compliance and Costing to join a high-performing team focused on financial...
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Senior Analyst
2 weeks ago
New Haven, CT, United States CFS Full timeBe one of the first applicants, read the complete overview of the role below, then send your application for consideration. Senior Analyst, Compliance and Costing Location: New haven, CT Schedule: Full-time Target Compensation: 115k -130k About the Role We are looking for a Senior Analyst, Compliance and Costing to join a high-performing team focused on...
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Senior Analyst
4 weeks ago
New Haven, CT, United States CFS Full timeSenior Analyst, Compliance and Costing - Onsite | New Haven, CT Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Compensation: Competitive salary and benefits A leading organization in New Haven is seeking an experienced Senior Analyst, Compliance and Costing to join its finance and compliance...
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Senior Service Desk Analyst
1 week ago
New Haven, CT, United States Nesco Resource Full timeWe are seeking a Senior Service Desk Analyst to deliver advanced technical support and an exceptional customer experience across our organization. In this role, you'll support internal employees, contractors, and field users while serving as an escalation point for complex issues. You'll collaborate with cross-functional teams, mentor junior analysts, and...
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Senior Service Desk Analyst
1 week ago
New Haven, CT, United States Nesco Resource Full timeWe are seeking a Senior Service Desk Analyst to deliver advanced technical support and an exceptional customer experience across our organization. In this role, you’ll support internal employees, contractors, and field users while serving as an escalation point for complex issues. You’ll collaborate with cross-functional teams, mentor junior analysts,...
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Senior Service Desk Analyst
1 week ago
New Haven, CT, United States Nesco Resource Full timeWe are seeking a Senior Service Desk Analyst to deliver advanced technical support and an exceptional customer experience across our organization. In this role, youll support internal employees, contractors, and field users while serving as an escalation point for complex issues. Youll collaborate with cross-functional teams, mentor junior analysts, and help...
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Senior Service Desk Analyst
1 week ago
New Haven County, CT, United States Nesco Resource Full timeWe are seeking a Senior Service Desk Analyst to deliver advanced technical support and an exceptional customer experience across our organization. In this role, you’ll support internal employees, contractors, and field users while serving as an escalation point for complex issues. You’ll collaborate with cross-functional teams, mentor junior analysts,...
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Senior Budget Analyst
4 weeks ago
New Haven, United States NR Consulting Full timeJob title: Senior Budget AnalystLocation: New Haven, CT / Hybrid - On-site Tuesdays and Wednesdays Direct Hire/ Full timeOverview The Senior Budget Analyst is responsible for assisting in preparing and monitoring of financial information on a day-to-day and planning (budgets, forecasts,) basis, supporting financial tools and financial models, preparing...
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Technical Support Analyst
4 weeks ago
Bloomfield, CT, United States Tundra Technical Solutions Full timeContributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination, and follow-up on questions, problems, or malfunctions related to systems applications, hardware, and software supported by the IT department. Responds to telephone inquiries regarding support needs, processing or request procedures, system status,...
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Senior Analyst
2 weeks ago
New Haven, United States CFS Full timeSenior Analyst, Compliance and Costing Location: New haven, CT Schedule: Full-timeTarget Compensation: 115k -130k About the Role We are looking for a Senior Analyst, Compliance and Costing to join a high-performing team focused on financial compliance and costing activities. As a Senior Analyst, Compliance and Costing, you will play a critical role in...