Patch and Test Facility Technician

3 weeks ago


Tampa FL, United States General Dynamics Information Technology Full time

Patch and Test Facility Technician Advance how our customers operate while you advance your career. Join GDIT as a Patch and Test Facility Technician and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. Meaningful work and personal impact As a Patch and Test Facility Technician, the work you'll do at GDIT will be impactful to the mission of USCENTCOM. You will play a crucial role in supporting operations at the Patch and Test Facility (PTF) at MacDill AFB, Florida. This role supports high-availability communications for a large, diverse user base across multiple secure networks. Responsibilities include provisioning, modifying, and restoring services in accordance with local and higher-level policies, as well as providing installation, testing, systems integration, and technical support in a 24/7 operational environment. Responsibilities Prioritize and manage daily work assignments to meet operational requirements. Troubleshoot, install, operate, and maintain PTF systems to ensure continuous service availability. Operate and maintain USCENTCOM HQ fixed and deployable IT systems, including long-haul communications and tactical network infrastructure. Install, troubleshoot, repair, and maintain telecommunications systems and equipment. Complete service requests, generate reports, and support service restoration efforts, including equipment changes and configuration updates. Coordinate and collaborate with internal IT organizations to support projects, maintenance, troubleshooting, and service implementations. Provide field support at forward locations within the Area of Responsibility (AOR), as required. Open, track, and close service tickets using ServiceNow and FaCIT, and maintain a Master Station Log. Coordinate scheduled and unscheduled outages with DISA and other external agencies. Configure, operate, and maintain cryptographic equipment and troubleshoot secure circuits locally and remotely. Support rotating shifts and non-standard work schedules as mission requirements dictate. What you'll need to succeed Bring your technology expertise and drive for innovation to GDIT. The Network Administrator Senior must have: Certification: Applicable DoD 8140 or DoD 8570 Certification Experience: 3+ years of related experience Technical skills: Experience in high-tempo military or enterprise telecommunications environments Proficiency with long-haul data and voice transmission technologies (fiber, copper, satellite) Experience troubleshooting SONET/MSPP, CTP, and ODXC systems Strong analytical and troubleshooting skills supporting mission-critical communications Experience with encryption devices and secure voice/data transmission policies Valid U.S. passport Ability to lift up to 50 pounds Desired skills: Hands-on experience with KG-175D/G/F/N/X TACLANE and KG-250X/XS encryption devices Knowledge of higher-level transport infrastructure, including SONET/ MSPP and ODXC Prior experience in military Tech Control or Patch and Test Facilities (TCF/PTF) Required Security clearance level: TS/SCI US citizenship required GDIT is your place At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace Own your opportunity Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely salary range for this position is $85,093 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled weekly hours: 40 Travel required: Less than 10% Work location: USA FL MacDill AFB Additional work locations: Total rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans


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