TrakSYS Support Engineer

2 days ago

Richmond VA, United States BeaconFire Inc. Full time

Job Description: The TrakSYS Support Engineer is responsible for providing technical support, maintenance, and enhancements for TrakSYS-based MES solutions. The role involves diagnosing and resolving system issues, supporting end users, monitoring performance, and ensuring seamless MES operation across manufacturing environments.

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Key Responsibilities:
Provide Level 1 / Level 2 Support for TrakSYS MES application.
Monitor system performance and ensure continuous up time.
Identify root causes and coordinate fixes with the development team, ERP team, WMS team, Infrastructure team, Network team or Vendor team and business users.
Query and analyze TrakSYS SQL Server database table for investigation and resolve data-related discrepancies to maintain data accuracy.
Troubleshooting TrakSYS integration issues with ERP (e.g., SAP), WMS (e.g., BlueYonder), and PLCs (e.g., KepServer OPC).
Troubleshoot TrakSYS configurations (e.g., Modules, Services and Workflows) and apply changes.
Handle incident management and services requests through ticketing tools e.g., ServiceNow.
Maintain support documentation, change logs, and knowledge base articles.
Track SLAs, KPIs, and recurring issues for continuous improvement.
Support scheduled maintenance, upgrades, and deployments.

Mandatory skills and skill proficiencies required:
Hands-on experience on TrakSYS MES (version 12 is a plus).
Understanding of TrakSYS architecture and core configurations.
Knowledge of C#/.Net, JavaScript, HTML and CSS.
Knowledge of SQL Server (queries, stored procedures).
Knowledge of IIS, Windows Server, and network basics.
Strong analytical and problem-solving skills. xrczosw
Good communication skills.

  • TrakSYS Support Engineer

    4 days ago

    Richmond, VA, United States BeaconFire Inc. Full time

    Job Description: The TrakSYS Support Engineer is responsible for providing technical support, maintenance, and enhancements for TrakSYS-based MES solutions. The role involves diagnosing and resolving system issues, supporting end users, monitoring performance, and ensuring seamless MES operation across manufacturing environments. Key Responsibilities:...

  • TrakSYS Support Engineer

    4 days ago

    Richmond, VA, United States Datum Technologies Group Full time

    Role: TrakSYS Support Engineer Work Location: Richmond, VA Mandatory Skills & Proficiencies: Hands-on experience with TrakSYS MES (version 12 is a plus). Understanding of TrakSYS architecture and core configurations. Proficiency in C#/.NET, JavaScript, HTML, and CSS. Strong SQL Server knowledge (queries, stored procedures). Familiarity with...

  • TrakSYS Support Engineer

    5 days ago

    Richmond, United States BeaconFire Inc. Full time

    Job Description:The TrakSYS Support Engineer is responsible for providing technical support, maintenance, and enhancements for TrakSYS-based MES solutions. The role involves diagnosing and resolving system issues, supporting end users, monitoring performance, and ensuring seamless MES operation across manufacturing environments.Key Responsibilities:Provide...

  • TrakSYS Support Engineer

    5 days ago

    Richmond, United States BeaconFire Inc. Full time

    Job Description:The TrakSYS Support Engineer is responsible for providing technical support, maintenance, and enhancements for TrakSYS-based MES solutions. The role involves diagnosing and resolving system issues, supporting end users, monitoring performance, and ensuring seamless MES operation across manufacturing environments.Key Responsibilities:Provide...

  • TrakSYS Support Engineer

    2 days ago

    Richmond, United States BeaconFire Inc. Full time

    Job Description:The TrakSYS Support Engineer is responsible for providing technical support, maintenance, and enhancements for TrakSYS-based MES solutions. The role involves diagnosing and resolving system issues, supporting end users, monitoring performance, and ensuring seamless MES operation across manufacturing environments.Key Responsibilities:Provide...

  • TrakSYS MES Support Engineer

    2 weeks ago

    Richmond, Virginia, United States Net2Source (N2S) Full time $100,000 - $120,000 per year

    Job Title: TrakSYS Support EngineerJob Location: Richmond, VA – Onsite RoleJob Duration: 12+ MonthsJob Description:The TrakSYS Support Engineer is responsible for providing technical support, maintenance, and enhancements for TrakSYS-based MES solutions.The role involves diagnosing and resolving system issues, supporting end users, monitoring performance,...

  • TrakSYS Support Engineer

    4 days ago

    Richmond, United States Datum Technologies Group Full time

    Role: TrakSYS Support EngineerWork Location: Richmond, VAMandatory Skills & Proficiencies:Hands-on experience with TrakSYS MES (version 12 is a plus).Understanding of TrakSYS architecture and core configurations.Proficiency in C#/.NET, JavaScript, HTML, and CSS.Strong SQL Server knowledge (queries, stored procedures).Familiarity with IIS, Windows Server, and...

  • TrakSYS Support Engineer

    5 days ago

    Richmond, United States Datum Technologies Group Full time

    Role: TrakSYS Support EngineerWork Location: Richmond, VAMandatory Skills & Proficiencies:Hands-on experience with TrakSYS MES (version 12 is a plus).Understanding of TrakSYS architecture and core configurations.Proficiency in C#/.NET, JavaScript, HTML, and CSS.Strong SQL Server knowledge (queries, stored procedures).Familiarity with IIS, Windows Server, and...

  • TrakSYS Support Engineer

    5 days ago

    Richmond, United States Datum Technologies Group Full time

    Role: TrakSYS Support EngineerWork Location: Richmond, VAMandatory Skills & Proficiencies:Hands-on experience with TrakSYS MES (version 12 is a plus).Understanding of TrakSYS architecture and core configurations.Proficiency in C#/.NET, JavaScript, HTML, and CSS.Strong SQL Server knowledge (queries, stored procedures).Familiarity with IIS, Windows Server, and...

  • TrakSYS Support Engineer

    5 days ago

    Mechanicsville, VA, United States Millennium Software and Staffing Inc Full time

    Top Skills / Experience: • 2 years of experience on TrakSYS required • Provide Level 1 / Level 2 Support for TrakSYS MES application. • Hands on experience on TrakSYS Version 10 experience.