Head of Technology

Director of Information Technology (Downtown Boston)
Job Category : Finance, Facilities & IT
Full-Time
On-site
Boys & Girls Clubs of Boston is a life-changing force for opportunity and empowerment, enabling young people to reach their full potential as productive citizens and leaders, inspired to make a difference in the Greater Boston community. For more than 130 years, no other youth-serving organization in Boston and Chelsea has engaged more young people and families. org and join us in transforming our members, our communities, our city
Summary: The Director of Information Technology will manage and direct the Boys & Girls Clubs of Boston (BGCB) information technology (IT) operations, ensuring the department provides efficient and effective support services to meet the needs of BGCB.
Plans, organizes, directs, and ensures the security of BGCBs information technology infrastructure, services, and systems.
Manages daily operations of the IT department and BGCBs managed IT support provider (MSP)
Establishes, communicates, and implements BGCB policies and procedures
Ensures computer, telephone, and network support, in collaboration with MSP, to all system users
Works with CFO to formulate short and long-term plans to meet present and future automation, communication, and other technology needs
Assess, with MSP, the security of BGCBs IT infrastructure and systems and creates short and long-term plans for eliminating potential security risks, including reviewing, and updating the acceptable use policy (AUP) for BGCB staff
Confers with BGCB employees across the entire organization to learn the nature of their operations and the type of data and equipment needed to attain required goals
Analyzes business requirements for IT systems and assesses need for new equipment and software
Ensures a complete inventory of all BGCB-owned hardware and software is established, maintained. Establishes and maintains a regular schedule for routine maintenance of equipment and software
Installs, supervises the installation of, or provides technical advice and support for the installation of all technology
With input from CFO, establishes goals for IT operations, evaluates actual performance against goals, and monitors the effectiveness in meeting those goals.
Provides technical assistance and advice to BGCB staff. Reports to the CFO on a regular basis on department performance, critical issues, resource needs, etc.
Overseas the planning and management of BGCBs telephone system, VOIP, and manage any upgrade efforts
Works closely with MSP and participates in the quarterly business meeting with virtual Chief Technical Officer (VCTO)
Identifies resource gaps and recommends changes in the IT budget
Manages the IT Department budget and prepares annual budget requests for review with CFO
Oversees and administers the procurement of services, supplies, and equipment according to purchasing policies and procedures of BGCB
The successful candidate must possess a user-centered attitude and a desire to work in a team-oriented environment that serves a diverse population.
An Associates degree in information technology, information systems, computer science, or related field.
A minimum of ten (10) years of experience working in the information technology field; or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job
Knowledge of computer systems, networks, security, telecommunications, databases, and storage systems.
Ability to manage budgets and invoices and to learn BGCBs financial practices.
Ability to think creatively, exercise emotional intelligence, and maintain or shift focus in accordance with changing priorities.
Drivers license and vehicle required to travel to sites and transport equipment as needed.
Healthy Behavior Modeling Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCB priority. Inclusive Environment BGCB values creating child-friendly environments, where youth/teens of all abilities can be successful and participate. BGCB expects employees to embrace its focus on inclusion of all members, regardless of disability or developmental challenge
Continuous Learning Building the capacity of staff is central to BGCB. The organization encourages and requires that all staff participates in annual professional development opportunities that continue to cultivate their skills in the youth development field
Job Type: Full Time
Pay Range depends on relevant experience and internal equity: $Please complete an online application at . Both a cover letter and resume are required to complete your application. Applications without a cover letter may not be considered.