Technical Support Specialist
4 weeks ago
MS Shift is a fast moving company seeking a team player to join our growing team. Working as part of a professional technical support team , you will participate in providing technical support to our high-end clients. You will be part of a capable team whose mission is to provide a superior customer service by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, MS SHIFT software and hardware installation and set up, assisting with our applications and troubleshooting various technical issues. Onsite and remote support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Note: this is on-site position. Responsibilities: • Deliver outstanding customer service and knowledgeable technical support/troubleshooting. • Install, implement, maintain, troubleshoot and/or repair of our software and hardware. • Accurately process and record transactions using our internal and detailed ticketing system. • Efficiently and effectively escalate deeper technical issues to Supervisor as required to drive to resolution. • Offer alternative solutions where appropriate with the objective of retaining system functionality. • Follow up and make scheduled call backs to customers. • Ensure systems reliability, integrity and security. • Stay current with product information, changes and updates. The salary range for this position is based on experience. Qualifications: • Bachelor’s degree in Computer Science or related field. • Attention to detail, excellent verbal and written communication skills. • 5+ Years of experience in Tech Support • Professional experience in providing technical support to non-technical end users. • Experience supporting mission-critical systems by phone. • Helpful, friendly and patient attitude with a strong desire to learn. • Excellent problem-solving, time management and interpersonal skills. • Interest along with the experience/ability to develop a training curriculum and lead classroom trainings. • Focused, flexible and works well under pressure. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Technical Support Specialist
6 days ago
Las Vegas, NV, United States Source One Technical Solutions Full timeSource One is a staffing services company and we’re currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site). In order to make an application, simply read through the following job description and make sure to attach relevant documents. Title: TeleOperations Specialist (Technical...
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Technical Support Specialist
4 weeks ago
Las Vegas, NV, United States Source One Technical Solutions Full timeSource One is a staffing services company and we’re currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site). Title: TeleOperations Specialist (Technical Support Specialist) Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below) Various Shifts Available: Hours:...
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Technical Support Specialist
3 weeks ago
Las Vegas, NV, United States Source One Technical Solutions Full timeSource One is a staffing services company and we're currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site). Title: TeleOperations Specialist (Technical Support Specialist) Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below) Various Shifts Available: Hours:...
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Technical Support Specialist
3 weeks ago
Las Vegas, NV, United States Source One Technical Solutions Full timeSource One is a staffing services company and were currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site). In order to make an application, simply read through the following job description and make sure to attach relevant documents. Title: TeleOperations Specialist (Technical Support...
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Technical Support Specialist
4 weeks ago
Las Vegas, NV, United States Source One Technical Solutions Full timeSource One is a staffing services company and were currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site). Title: TeleOperations Specialist (Technical Support Specialist) Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below) Various Shifts Available: Hours:...
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Technical Supporter
6 days ago
Las Vegas, NV, United States Source One Technical Solutions Full timeSource One is a staffing services company and were currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site). In order to make an application, simply read through the following job description and make sure to attach relevant documents. TeleOperations Specialist (Technical Support...
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Technical Support Specialist
3 weeks ago
Las Vegas, United States Source One Technical Solutions Full timeSource One is a staffing services company and we’re currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site).Title: TeleOperations Specialist (Technical Support Specialist)Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below)Various Shifts Available:Hours:...
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Technical Support Specialist
4 weeks ago
Las Vegas, United States Source One Technical Solutions Full timeSource One is a staffing services company and we’re currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site).Title: TeleOperations Specialist (Technical Support Specialist)Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below)Various Shifts Available:Hours:...
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Technical Support Specialist
17 hours ago
Las Vegas, United States Source One Technical Solutions Full timeJob DescriptionJob DescriptionSource One is a staffing services company and we’re currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site).Title: TeleOperations Specialist (Technical Support Specialist)Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below)Various...
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Technical Support Specialist
2 weeks ago
Las Vegas, United States Source One Technical Solutions Full timeSource One is a staffing services company and were currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site).Title: TeleOperations Specialist (Technical Support Specialist)Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below)Various Shifts Available:Hours: 10am-6:30pm...
