National Account Portfolio Director

Company Overview: Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Allied Universal is hiring a Client Portfolio Director to oversee a national commercial real estate client. The Client Portfolio Director collaborates with the Branch/General Manager to provide leadership and operational oversight across a nationally distributed portfolio, ensuring consistent service delivery and alignment with client expectations at every location. As a leader, you will drive profitable business growth by providing worldclass service to your customer. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Step into a highvisibility role where your leadership, polish, and strategic acumen shape the experience for one of Allied Universals most prestigious partners
Navigate complex stakeholder environments with confidence, diplomacy, and discretionbuilding trust and driving longterm partnership success
National travel 25%
Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Deliver highquality service to our clients by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirements.
Analyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity.
Identify and mitigate security risks; develop and implement security protocols, training and response plans.
Financial Performance and Growth
Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing nonbillable overtime, improving cash collections, and controlling expenses.
Collaborate with sales to drive organic business growth within existing client operations.
Bachelor's degree in criminal justice, business or a related field.
Associates degree in Criminal Justice, Business or a related field with 3 years of management experience in a highvolume workforce environment or service industry.
High School diploma with five years of management experience in a highvolume workforce environment or service industry.
Current drivers license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events).
Minimum of one year of experience driving operational and/or financial metrics while demonstrating strong financial acumen.
Minimum of two years of experience in successfully building and developing teams.
Ability to collaborate across multiple business units and regions to creatively support clients growth and satisfaction.
Proficiency in webbased applications and computer systems, including Microsoft Office and BI Business Intelligence tools for metrics analysis, reporting, automation, and presentations.
Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events.
Law enforcement, military and/or contract or proprietary security services experience.
Experience managing a dispersed workforce in a multilocation operation.
dental, vision, basic life, AD&D, disability insurance and retirement plan.
Eight paid holidays annually, five sick days, and four personal days.
All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit:
Fulltime
Sales and Business Development