General Manager, Performance General Manager, Performance

3 weeks ago


Santa Clara CA, United States SEPHORA Full time

Company Overview: At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty .
Store Name/Number: CA-Valley Fair (0018)
Hourly/Salaried: Full Time/Part Time: Full Time
STORE MANAGER
As our Store Manager, reporting to the District Manager, you’re a key team member who inspires, leads by example, and makes life a little more beautiful for our clients and teams. Every day will bring new and exciting challenges, so get ready to think creatively, work strategically, and continuously explore to lead your store to success. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.
Creating amazing customer experiences Through strong client Focus and collaboration, you are always seeking ways to improve client service, solve problems and build strong relationships where the ideas and input of others are welcomed. Use Sephora’s tools and data to measure KPIs and propose action plans to improve
Developing Sales and Budget Strategies Your strategic vision and drive for results will lead to maximized sales and profitability by identifying, analyzing, and forecasting sales or opportunities. Managing Day to Day Store Operations Drive operational initiatives and ensure profitability and efficiency of your store. You will cultivate creativity & disruption to ensure the store represents our brand and culture, using our policies, values, and best practices as your guide
You will help others grow by understanding their strengths and provide coaching and development

passion for excellent client service and experiential retail
previous retail management experience at an equivalent sales volume store
excellent organizational, analytical and management skills
experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed
strong emotional intelligence, resilience, communication and the ability to influence team members
flexible availability to work nights, overnights, weekends, and holidays
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift, work in a fragrance filled environment and handle and apply cosmetics products to clients
Adherence to Sephora’s dress code and policies in the Employee Handbook

tuition reimbursement and employee referral bonus programs.
Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business.
Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.
We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.



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