Service Coordinator

3 days ago

Phoenix AZ, Maricopa County, AZ; Arizona, United States ENGIE North America Inc. Full-time
Regional Service Manager Remote, United States, Arizona SoCore Installation Services LLC Construction / Installation / O&M Local Energy Infrastructures Permanent Full
- Time The Regional Service Manager will be responsible for the operation and repair of solar and storage sites, as well as occasional commissioning activities. This individual will have daily contact with subcontractors and field technicians to ensure that installations meet or exceed the client’s expectations. Pre-diagnose problems at sites using remote monitoring Ensure all Field Services team members and contractors are properly trained and adhere to ENGIE and OSHA safety standards Ensure that the Field Services team meets necessary deadlines Supervise the performance of Field Engineers and other Field Service team members Act as escalated support for site issues Support field service activities Oversee commissioning activities on an as-needed basis Coordinate activities with commercial asset managers Lead the team's safety training initiatives and demonstrate strong safety performance in all activities Utilize reporting software to create reports and identify trends and issues; Interface with customers and clients as needed to maintain excellent professional working relationships You will possess a minimum of a bachelor's degree in a technical field or a high school diploma with four (4) additional years of equivalent experience; Experience managing a team of contractors in a high-pressure environment Capable of leading a team of remote technicians and contractors; Maintains a customer-service focus You have the ability to communicate effectively in writing, verbally, and digitally Ability to use a personal computer, calculator, and other standard office equipment Must be available for domestic travel up to 50% of the time, including occasional overnight trips Must possess a valid state-issued driver’s license and a clean driving record to travel to site locations that are not accessible by public transit Must be willing and able to comply with all ENGIE ethics and safety policies This position involves approximately 20% outdoor work. ENGIE complies with all federal, state, and local minimum wage laws. In addition to base pay, this position is eligible for a competitive bonus or incentive plan. Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location. Our comprehensive benefits package includes medical, dental, vision, and life insurance options; employer-paid short-term and long-term disability insurance; and generous paid time off, including wellness days, holidays, and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all -We are dedicated to the health and happiness of your entire family, offering supplemental benefits for full-time employees that enhance emotional and physical well-being through all stages of life, from family formation to caregiving Explore our benefits package to see how we can support you. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at . This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status. No visa sponsorship We are unable to sponsor or take over sponsorship of an employment visa for this role at any time. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. L'inclusion et la diversite sont au cur de notre politique de ressources humaines.