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Counter Associate
1 month ago
Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been an industry leader known for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting. TEC is also the Midwestern states largest distributor of air conditioning, heating, and refrigerant equipment, related parts, and supplies. We offer exceptional compensation packages; full benefits include health, dental, life, and AD&D insurance, paid holidays & vacation, and 401(k) with company matching.
Job description
The Counter Sales Associate provides exceptional service and creates a positive shopping and sales experience for all customers.This position also consist of performing daily warehouse functions to help maintain and safe and positive work environment.
The following details are not definitive and subject to change based on organizational needs.
Essential Duties and Responsibilities
Build and maintain business relationships with customers
Conduct sales transactions
Recommend and promote items related to customer's product or application
Process customer returns efficiently
Assist in the warehouse when needed
Insuring the accuracy of all inbound freight into the building. This includes unloading trucks, checking in freight, putting the product away in its locations, and making sure that all associated paperwork is completed to company standard.
Outbound freight including customer orders and branch transfers are to be picked, packed, and checked for accuracy prior to shipments
Each employee is designated an area of the warehouse that must be maintained to company standard on a day to day basis. This includes down stocking of product, facing of material, closed boxes or cut tops, removal of excess plastic. Aisles must be swept of all debris and pallets lined in their locations
Must communicate effectively with customers and provide superior service
Ability to manage time in a deadline-driven environment and strong ability to multitask and skill in prioritizing work
Basic math skills are sufficient to manage inventory, including addition, subtraction, multiplication, and division
Ability to use computer systems and manual procedures for organizing and identifying products and communicating with coworkers.
Skills, Knowledge, & Abilities
Exceptional customer service skills required and a team player
Strong computer skills, experience with Microsoft Office Suite is a plus
Familiar with dollies, pallet jacks and forklifts
Physical ability to lift heavy product of up to 50 lbs and utilize 6 ft ladder while carrying product
Qualification
High School diploma or GED equivalent
Sales or related work experience desired
HVAC experience a plus
Schedule
Full Time Monday through Friday
Shift is based on business needs
Salary Expectations and Benefits
Starting Rate Based on Experience
Minimum starting Rate $20.00 hourly
Sign On Bonus
Requirements:
High School diploma or GED equivalent
Sales or related work experience desired
HVAC experience a plus%{{advertiserId}}% %%{{category}}%%
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